Swapna Mohan
Scrum Master
Bengaluru,Karnataka
Summary
Experienced Scrum Master with 14+ years of overall experience in Agile Project Management and Scrum framework Implementation. Proficient in coaching and mentoring teams to adopt Agile practices and deliver high-quality products. Strong facilitation and communication skills with a focus on fostering a culture of continuous improvement and delivering customer value. Recently worked as Scrum Master, leading cross-functional teams through the entire project lifecycle, from planning to delivery, collaborating with cross-functional teams to facilitate end-to-end Project Management needs Proficient in the Scaled Agile Framework (SAFe), demonstrating expertise in implementing Agile methodologies at scale to facilitate collaboration, alignment, and delivery across large, complex projects
Overview
14
14
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Scrum Master
Cognizant Technology Solutions
Bangalore
07.2018 - 07.2025
- · Successfully led two cross functional teams working on the launch and enhancements of a Learning Product along with 4 major consecutive product updates and helped to enhance overall performance by 40%.
- · Orchestrated the transition of two major projects to Scrum, resulting in a 20% increase in delivery speed and a 30% boost in team satisfaction scores.
- Facilitated daily stand-ups, sprint planning, and retrospectives for a team of ten, resulting in improvement in team velocity over a year.
- Trained team members and stakeholders in Agile principles, resulting in a 50% increase in Agile practices adoption across the account.
- Functioned as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
- Negotiated and removed impediments for the development team, shortening the time needed to onboard new team members by 50%.
- Facilitated backlog grooming sessions, improving prioritization process, and reducing defect leakage by 15%.
- Defined test strategies, best practices, and documentation standards for team
- Met critical deadlines to ensure minimum post-production defects.
- Collaborated closely with stakeholders, vendors, and the Product Owner to maintain a well-organized backlog.
- Spearheaded PI planning sessions to identify risks, resolve dependencies, and address conflicts, while enhancing communication with other Scrum Masters and teams.
- Implemented a JIRA-based tracking system to visualize sprint progress, which reduced impediments resolution time by 40%.
- Attending high level meetings with stakeholders and product owners to take ownership of delivering on time by hiring right people and encouraging them to deliver their best.
- Managed product backlog effectively, prioritizing high-value items for faster completion.
Tech Lead/ Project Scrum Master
Mphasis
Bengaluru
05.2015 - 07.2018
- Leading software architecture discussions and defining development best practices.
- Managing large-scale enterprise projects.
- Overseeing CI/CD pipelines and deployment workflows.
- Mentoring junior developers and conducting peer reviews.
- Working closely with product managers and stakeholders.
- Ensuring security, scalability, and performance optimization.
- Maintain communication with project stakeholders and senior management to meet commercial expectations.
- Utilized Confluence and Jira to streamline team's collaborations and facilitated agile project management processes.
- Teamed on development of technology roadmap spanning 2 years.
Team Member
Samsung Research Institute Bangalore (SRIB)
Bengaluru
04.2014 - 05.2015
- Designing and developing web applications using ASP.NET MVC and .NET Core.
- Building and managing APIs and microservices.
- Implementing database logic using SQL Server or LINQ.
- Collaborating with UI/UX designers and frontend developers.
- Version control using Git or Azure DevOps.
- Writing automated tests and participating in code reviews.
- Developed custom C# solutions for clients, tailoring applications according to specific requirements and needs.
Team Member
Tata Consultancy Services Ltd
Bengaluru
10.2011 - 03.2014
- Maintained web applications using .NET framework, ensuring adherence to coding standards and best practices.
- Conducted thorough testing and debugging of applications to identify and resolve software defects, enhancing overall system performance.
- Assisted senior developers in analyzing and troubleshooting complex technical issues, contributing to the successful delivery of projects within deadlines.
- Developed user-friendly web forms with validation and error handling.
Education
BE in Telecommunication -
05.2011
- Percentage : 7.01 GPA/CGPA
- Period : 2007 - 2011
PUC in Computer Science -
05.2007
- Percentage: 83.33
- Period: 2005 - 2007
State Board -
05.2005
- Percentage: 88.45
- Period: 2005
Skills
Scrum mastery
undefinedCertification
Scrum Alliance Certified Scrum Master
Timeline
Scrum Master - Cognizant Technology Solutions
07.2018 - 07.2025
Tech Lead/ Project Scrum Master - Mphasis
05.2015 - 07.2018
Team Member - Samsung Research Institute Bangalore (SRIB)
04.2014 - 05.2015
Team Member - Tata Consultancy Services Ltd
10.2011 - 03.2014
P.E.S.I.T - BE in Telecommunication,
Sri Kumarans PU College - PUC in Computer Science,
SSM School, Bangalore - State Board,