Summary
Overview
Work History
Education
Skills
Banking Clients Worked
Affiliations
Languages
Accomplishments
Timeline
Generic
Swapna Sabale

Swapna Sabale

Pune

Summary

Dynamic AVP at Citi Corp with extensive expertise in the Payments Domain, leading strategic product development and QA management. Proven track record in implementing innovative solutions and effective communication across teams. Adept at impact analysis and regulatory compliance, driving quality deliverables in high-stakes environments.

Overview

19
19
years of professional experience

Work History

AVP, Citi Corp

Citi Corporate Services
Pune
12.2022 - Current
  • Strategic Product Development at Citi Corp to define, develop, and mature a home-grown payment system.
  • Utilize experience from the GPP Plus payment platform to reinvent the payment use cases.
  • Align the product requirements to the latest ecosystem, the changing nature of B2B payments, and the relevance for AI.
  • Work closely with Product Managers, Development Managers, and QA Managers to ensure a seamless life cycle of product development.
  • Collaborated with senior management to define project requirements and deliverables.
  • Provided functional guidance to staff on software design, development, testing, and deployment.

Product & Industry Specialist - Payments

IBM
Pune
01.2019 - 12.2022
  • Management of the end-to-end Product life cycle and initiating shift-left techniques in the Payments Domain
  • Conducted risk assessments and validation activities to mitigate potential quality and compliance risks.
  • Communication with Finastra (D+H) business and test teams.
  • Working with the QA team to translate FRSDs into individual test cases and data flows.
  • Define, Manage, Refine and Transmit Backlogs to the Technology teams
  • Monitoring and planning system integration testing for Westpac Group.
  • Providing runtime solutions for production glitches.
  • Managing regulatory compliance with all configurations required for production go-live.

Manager, BA & Requirements Validation - Payments

Finastra
Pune
04.2012 - 12.2018
  • Banking Domain (Payments & GPP Classic and GPP SP)
  • Setting up BA/QA teams, and a validation strategy for each project.
  • Create test estimations.
  • Communication with the Development, BA, and Test teams.
  • Liaison with the Business Analyst, QA, and Incident Management teams.
  • Allocating resources and working with them to translate FRSDs to individual test cases and data flows.
  • Creation and review of test plans, along with technical guidance to team leads.
  • Defect handling, reporting, and assistance with delivery management for quality deliverables.

Payments Domain- QA Lead & SME

Finastra
Pune
12.2010 - 04.2012
  • Requirement GAP Analysis, writing Requirement Documents, Solution Writing, Requirement and Solution Walkthrough, testing, and execution.
  • Domain and product training.
  • Acting as a Business Analyst for the bank's in-house application and payment scheme requirements.
  • Online mortgage applications.

Senior Test Lead

Fundtech
12.2009 - 12.2010
  • Production support with incident management.
  • Triage defects and suggest workarounds for issues found in production.
  • Subject Matter Expert for Global Pay Plus and payment systems.
  • Global PAY Plus is a domestic and international payment processing application.
  • I have worked on various XML-based interfaces for BOI and ANZ banks to test the request and response mechanism through which GPP communicates with various back-end systems.
  • Creation and review of test plans, along with technical guidance to junior engineers.
  • Hands-on quality analysis of modules and workflows.
  • Handling large QA and BA teams for effective quality management.
  • Subject matter expertise in the GPP and payments domain, with deep expertise in multiple versions of the platform.
  • Excellent experience in SEPA high and low value, SEPA Instant Payments scheme, and SWIFT MT payments.

HSBC Banking Payments QA

Cybage
Pune
05.2006 - 12.2009
  • Performed testing to determine the functionality or optimization of HSBC Payments software.
  • Created traceability matrices between user stories and test cases.
  • Participated in bug triage meetings with developers and project managers.
  • Analyzed system requirements to create test cases.
  • Created test data for validating scenarios based on functional requirements.
  • Developed test plans and strategies for products.
  • End-End Regression testing

Education

Bachelor of Engineering - Computer Science

VIIT, Pune University
Pune
05-2004

Skills

  • Payments Domain SME (GPP), Citi FT
  • Domain consulting and QA management
  • Banking SME
  • Impact and GAP analysis
  • Implementation support
  • UAT/Production Support
  • Effective liaison between the Product, Development, Test, and Deployment teams
  • Excellent communicator
  • Leadership at scale, managing multiple teams

Banking Clients Worked

  • Westpac
  • ANZ
  • Lloyds
  • HSBC NA
  • HSBC EU
  • HSBC Asia
  • Bank of Ireland

Affiliations

  • Social work in rural Maharashtra
  • Volunteer at Cultural Integration for Expats in Residential Complex

Languages

Marathi
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1

Accomplishments

  • Best QA for the HSBC Testing Team
  • Star of the team at Finastra

Timeline

AVP, Citi Corp

Citi Corporate Services
12.2022 - Current

Product & Industry Specialist - Payments

IBM
01.2019 - 12.2022

Manager, BA & Requirements Validation - Payments

Finastra
04.2012 - 12.2018

Payments Domain- QA Lead & SME

Finastra
12.2010 - 04.2012

Senior Test Lead

Fundtech
12.2009 - 12.2010

HSBC Banking Payments QA

Cybage
05.2006 - 12.2009

Bachelor of Engineering - Computer Science

VIIT, Pune University
Swapna Sabale