Dynamic professional with over 12 years of diverse experience in operations, training and development, project management, and client servicing across various industries, including media, television, post-production, cinema and insurance. Expertise in onboarding and cultivating high-performing teams through effective product knowledge sharing, compelling sales pitches, and performance-driven coaching. Proven ability to manage end-to-end project execution and campaign strategies that drive revenue growth while enhancing operational efficiency. Skilled in fostering strong client relationships and leading cross-functional collaboration to ensure seamless service delivery and optimized team productivity.
Work History
Zonal Induction Relationship Manager
ICICI PRUDENTIAL LIFE INSURANCE
Mumbai
07.2024 - 10.2025
Led client onboarding initiatives, ensuring seamless transitions and compliance with regulatory standards.
Conduction all standard programs (Induction & Vintage) improve new business, renewals and persistency.
Identify training needs and deliver targeted development programs for front line sales.
Boosting team for sales skills, productivity and contribution in business development
Conduct training sessions, sales reviews by motivating and providing latest updates of plans/industry updates.
Manage activations, Goal Settings, Product training, NOPs, and performance-linked incentives.
Build strong branch relationships through regular visits and meetings.
Analyzed client needs to propose tailored insurance solutions, enhancing customer satisfaction and retention.
Deputy Manager Sales Support (Operations)
PVR INOX LIMITED
Mumbai
02.2024 - 05.2024
Managed nationwide ad campaigns, revenue booking, scheduling, and traffic optimization using SFDC and SAP.
Collaborated with agencies on campaign ideation, media planning, release execution, and verification.
Maintained sales MIS, performed data analysis, and delivered insights for strategic decision-making.
Handled deal management, reporting, and billing documentation to ensure financial accuracy.
Programming Assistant
CELEBRITIES MANAGEMENT PVT LTD
Mumbai
03.2014 - 01.2015
Oversaw studio recordings, dubbing, and voice-over artist selection aligned with program needs.
Selected and planned artists for programming, managing the full dubbing process for episodes.
Prepared channel playlists and analyzed program schedules to maximize viewer engagement.
Created FPC and scheduled programs for the channel.
Maintained and tracked daily reports on program performance and scheduling.
Production Coordinator
PRIME FOCUS PVT LTD
Mumbai
05.2013 - 03.2014
Led 3D conversion and animation projects, managing end-to-end workflows, artists allocation, and production planning to ensure optimized output and on-time delivery.
Conducted daily reviews (dailies), implemented supervisor feedback, and oversaw shot corrections, prioritization, and final deliveries to maintain high-quality standards.
Delivered 3D conversion services to studios by maintaining status reports & close coordination with line producers to ensure seamless execution & accountability across projects.
Ad Sales Coordinator
UTV ENTERTAINMENT TELEVISION LTD
Mumbai
10.2011 - 08.2012
Led operational execution of multi-channel advertising campaigns, ensuring seamless delivery and alignment.
Drove sponsorship workflows between sales teams and agencies through structured checklists and coordination.
Oversaw sponsor tags, voiceovers, and artist management, QC (maintaining high quality) and brand consistency.
Managed client, agency, and sales coordination, including documentation, release orders, and compliance tracking.
Supervised dubbing line-ups, spot placements, and on-air processes to meet timelines and client expectations.
Education
Post-Graduation Operations Management -
Welingkar Institute
Mumbai
01-2018
B.Com. - undefined
Sathaye College
Mumbai
01-2011
SSC - undefined
Vidya Mandir
Maharashtra
01-2006
Skills
Operations & Sales Coordination
Relationship building and Communication
Product Training, Leadership & Motivation
Project handling & Delivering
Inventory Management
Ad campaigns
Customer relationship management
SFDC & SAP
Service support
Interests
Loves driving cars and riding bikes, Club cricket, Drama – Best Actress Award
Zonal Relationship Manager: Channels Performance at Y9 Microfinance Tanzania Limited – Digital MicrofinanceZonal Relationship Manager: Channels Performance at Y9 Microfinance Tanzania Limited – Digital Microfinance
Senior General Manager / National & Zonal Leadership Roles at JK Cement LimitedSenior General Manager / National & Zonal Leadership Roles at JK Cement Limited