Swapniel Shetty

Project: Incentive Rewards and Recognitions in PMACS system for Various Channels Agents
Managed Business team and users for Requirement Gathering phase of project.
Business requirement document preparation.
SRS preparation,Effort estimation, Project plan communication.
Development tracking & Delivery to testing environment & Production.
Dashboard creation and tracking of defects in different testing environment.
Hyper-care production support team handling of vendor and In-house.
Handling SIT team, UAT Team.
Liaised with team members, stakeholders and vendors to coordinate activities, provisioning, environment setup, risk mitigation and follow-up.
Eliminated functional bottlenecks by streamlining communication channels between management and employees.
Change management,Stakeholder Management.
Handling Agent Data migration from Legacy to new system. Streamlining data migration process and automation of end to end process.
Shareholder updates as communication to CXO levels on project on monthly basis.
Experienced in development projects involving aggregators, SaaS applications, PaaS platforms like AWS, McCamish NGIN and PMACS.
Conducted 30+ Stake Holder Reviews and 70+ Focused Group Discussions, providing critical inputs to project plan,development & blockers providing resolutions where possible.
Handling Cross functional stakeholders for IRR project.
Introduced new methods, practices, and systems to reduce turnaround time

Project: Fund Transfer from old Policy to New Policy across Legacy and new system in PAS transformation project.
Requirement gathering with Business users, Operations and IT for Fund transfer process.
Worked with Architect for HLD.LLD document creation for process.
Implemented Agile delivery process followed for development and testing.
Managed API development, ensured it is consumed by right application to avoid and blocker in later stages as per HLD.
Manged & monitored 219 OSB API service delivery by Vendor.
Create and maintain JIRA project dashboard,EPICS,User stories.
Managed SIT & UAT team for completion of testing as per committed timeline.
Managed complete delivery till Production with hyper care support team.
Led development of micro-services architecture to enable SaaS application to scale and improve performance.
Designed SQL Scripts to generate Project MIS, create Dashboards and perform Data Analysis. (select, joins, create, views, stored procedures, etc.)
Project : Application Tracker.
Managed changes in new process of application tracking for policy from initial stage of proposal to issuance.
Monitor & tacking delivery of the services.
Create and maintain JIRA project dashboard,EPICS,User stories.
Change management. Incident management. Stakeholder Management