Swapnil Bajpai
Pune,MH
Summary
- Experienced banking professional with strong skills in trade finance and forex operations.
- Skilled in data analysis, operational efficiency, and customer service.
- Effective in team collaboration and problem-solving.
- Demonstrated expertise in executing seamless banking operations, ensuring compliance with global financial regulations, and providing exceptional customer service.
Overview
6
6
years of professional experience
Work History
Customer Service Officer
Axis Bank
12.2022 - Current
- Processing inward and outward remittances, import payments, export collections, bill discounting, and export realization.
- Handling bank guarantees and EEFC (Exchange Earners' Foreign Currency) conversions, ensuring compliance with financial regulations.
- Responsible for sending and receiving SWIFT messages related to foreign transactions.
- Supporting all steps of import and export transactions, ensuring they comply with relevant laws and policies.
- Addressing and resolving customer issues, improving their satisfaction with bank services.
- Conducted diligent follow-ups for document submissions related to forward contracts and for closure of IDPMS (Import Data Processing and Monitoring System) and EDPMS (Export Data Processing and Monitoring System).
- Coordinating with customers for rate bookings and forward contracts in trade transactions.
Trade Finance Officer
Baroda Global Shared Services Ltd.
12.2021 - 11.2022
- Executed inward and outward remittance operations, ensuring adherence to FEMA, DGFT, and OFAC regulations.
- Maintained compliance throughout all transaction processes and verified that all activities met international trade laws.
- Ensured compliance with regulatory requirements by conducting thorough due diligence on all trade finance transactions.
- Responsible for the complete management of bank guarantee processes, ensuring standards and high efficiency.
- Oversaw the review, vetting, drafting, and processing of bank guarantees, ensuring compliance with URDG guidelines.
Credit Operations Manager
ICICI Bank
07.2018 - 12.2021
- Managed export trade product operations across PAN India and offshore branches, enhancing ICICI Bank's professional image and client service levels.
- Executed various financial instruments, including bill discounting, performance and financial guarantees, and standby letters of credit, while contributing to IFIG through insightful MIS report sharing for stakeholder decision-making.
- Maintained strict adherence to financial compliance by overseeing transaction limit reconciliations, ensuring accurate exposure identification, and validating transaction approvals and UCCs, enhancing control group coordination and risk management.
Education
Post Graduate Diploma in Banking (PGDB) - Banking And Financial Support Services
Manipal University
Bengaluru, India11.2018
Bachelor of Engineering - Electronics And Communications
Swami Vivekanand College of Engineering
Indore, India06.2014
Skills
- Advanced proficiency in Microsoft Excel (including pivot tables, vlookups, and financial modeling)
- Inward and Outward Remittances Compliance (FEMA, DGFT, OFAC)
- Trade Finance Products: Letters of Credit, Bank Guarantees, Bills Discounting
- Data Analysis and Transfer of limits between distinct operational groups
- Anti-Money Laundering (AML) Procedures
- UCP 600 and URDG Compliance
- Operational efficiency and Customer satisfaction
Timeline
Customer Service Officer
Axis Bank
12.2022 - Current
Trade Finance Officer
Baroda Global Shared Services Ltd.
12.2021 - 11.2022
Credit Operations Manager
ICICI Bank
07.2018 - 12.2021
Post Graduate Diploma in Banking (PGDB) - Banking And Financial Support Services
Manipal University
Bachelor of Engineering - Electronics And Communications
Swami Vivekanand College of Engineering
Similar Profiles
Lakshay SharmaLakshay Sharma
Deputy Manager at Axis Bank (On Payroll Of Axis Bank)Deputy Manager at Axis Bank (On Payroll Of Axis Bank)
Preethi VPreethi V
Relationship Associate at Axis Bank - Axis Max Life InsuranceRelationship Associate at Axis Bank - Axis Max Life Insurance
Prodip SahaProdip Saha
Collection Officer at HDFC Bank, Bajaj Finance, Axis Bank, IDFC BankCollection Officer at HDFC Bank, Bajaj Finance, Axis Bank, IDFC Bank
ANIL BASAKANIL BASAK
Sales Manager at Axis Max Life Insurance Co. LTD With (AXIS BANK)Sales Manager at Axis Max Life Insurance Co. LTD With (AXIS BANK)
Milind PatilMilind Patil
Senior Software Engineer at Netcracker Technology SolutionsSenior Software Engineer at Netcracker Technology Solutions