Swapnil Bharambe
Pune
Summary
Results-driven campaign and solution specialist with over 5 years of experience in enterprise-level MarTech solutions. Skilled in leading the implementation of Multi-step Automated Journeys using various platforms, enhancing multichannel marketing strategies and promoting cross-functional teamwork. My Strong background in client requirement analysis and solution delivery has enhanced digital transformation initiatives.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Campaign Manager
Acoustic
Pune
09.2024 - 03.2026
- Developed and implemented comprehensive campaign strategies that aligned with client objectives, maximizing campaign effectiveness and client satisfaction.
- Developed and implemented multi-channel marketing campaigns using email, SMS, push notifications, and WhatsApp for enterprise clients across North America and EMEA, enhancing brand visibility and engagement.
- Monitored campaign progress and provided regular performance updates using audience engagement dashboard and performance insights tool in Acoustic Connect Platform, ensuring stakeholders were informed on key metrics.
- Ensured GDPR email compliance when designing marketing material or running campaigns.
- Resolved customer service issues related to campaigns in a timely manner while maintaining positive relationships with clients.
- Collaborated with stakeholders from Product, Sales, Project management and Customer success in order to meet project objectives.
- Translated business requirements into technical configurations and scalable workflows using Acoustic Campaign and Connect Platform.
MARKETING AUTOMATION ASSOCIATE
OneAssist Consumer Solutions Pvt. Ltd.
Mumbai
01.2022 - 08.2024
- Collaborated with cross-functional teams to design, build, test, and optimize multi-channel marketing campaigns using WebEngage.
- Planning and performing A/B testing for various automation campaigns and maintaining quality control with strong attention to detail.
- Analysing Email Marketing, SMS Marketing, WhatsApp Marketing, Push Notifications campaign performance and providing actionable insights to improve conversion rates, click rates, Customer engagement, and overall marketing effectiveness.
- Monitored and managed data segmentation and lead scoring to enhance lead quality and user engagement.
- Researched and developed strategies for effective execution of marketing automation campaigns.
- Leading different types of marketing automation campaigns and supporting cross departmental projects
- Creating Content strategies using ChatGPT and various other AI tools and optimizing campaign performances.
- Participating in events organized by WebEngage on a regular basis to stay abreast of latest happenings in Customer retention strategies
DIGITAL MARKETING EXECUTIVE
Aditi Irrigation Technologies Pvt. Ltd.
Pune
08.2020 - 08.2021
- Monitored and analyzed performance of digital marketing efforts using various web analytics tools, informing strategy adjustments.
- Executed SEO initiatives including keyword and image optimization to improve search visibility.
- Planned and monitored the ongoing company presence on social media.
- Generated creative content marketing ideas and updated website to enhance user engagement.
- Acquired insight in online marketing trends in order to keep strategies up-to-date.
- Collaborated with graphic designers to improve user experience.
INTERNATIONAL MARKETING EXECUTIVE
Parksley Global Pvt. Ltd.
Pune
12.2019 - 07.2020
- Conducted market research to identify consumer trends and preferences.
- Represented company at trade association meetings, promoting product visibility and brand awareness.
- Monitored customer preferences to determine focus of sales efforts.
- Advised dealers and distributors on policies and procedures, enhancing operational effectiveness.
- Determined price schedules and discount rates.
- Developed budgets and approved expenditures to align with financial goals.
- Resolved customer complaints regarding sales and service.
- Created compelling content for newsletters, blogs, and promotional materials.
Business Development Executive
Ela Woman Pvt.Ltd.
Mumbai
03.2019 - 10.2019
- Coordinated communication between patients and medical staff to improve patient experience.
- Provided information to patients and families regarding hospital services and protocols.
- Addressed patient complaints to ensure concerns were resolved effectively.
- Established payment arrangements for uninsured or underinsured patients to facilitate healthcare access.
BUSINESS DEVELOPMENT EXECUTIVE
Lifescience Intellipedia Pvt Ltd
Mumbai
07.2018 - 01.2019
- Engaged new and existing customers to identify needs and presented tailored solutions using specific products and services.
- Developed and delivered sales presentations or proposals highlighting product specifications and applications to drive customer understanding.
- Negotiated pricing and terms of sales or service agreements to align with customer expectations and business objectives.
- Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations..
- Provided technical support to customers with regard to ongoing product development.
- Answered customers' questions about products, prices, availability, or credit terms.
- Prepared sales contracts for orders obtained, and submitted orders for processing.
- Gained insights into product development and features through training sessions to improve sales strategies.
PHARMACIST
Pregna International
Pune
10.2014 - 07.2015
- Assessed identity strength and purity of medications to ensure quality control.
- Provided guidance on drug interactions, side effects, dosage, and medication storage for safe use.
- Advised customers on selecting medication brands and healthcare supplies to improve decision-making.
- Ordered pharmaceutical and medical supplies while maintaining stock integrity and proper storage.
- Maintained comprehensive records including patient profiles and inventory controls for regulated substances.
- Developed educational resources for pharmacists and patients regarding medication safety and usage.
Education
Bachelor of Pharmacy - Pharmaceutical Sciences
STERLING INSTITUTE OF PHARMACY
Mumbai, Maharashtra06.2014
Master of Business Administration (M.B.A.) -
SYMBIOSIS INSTITUTE OF HEALTH SCIENCES
Pune, MaharashtraSkills
- Campaign Management
- Marketing automation
- CRM management
- Data analysis
- Workflow design
- Stakeholder engagement
- Customer engagement
- Teamwork and collaboration
Certification
Looker Studio Certification by Great Learning Academy
Languages
English
Native
Native
French
Beginner (A1)
A1
Spanish
Beginner
A1
Technical Skills
- Project Management: Jira/Atlassian, Trello, Asana, Wrike, Planhat
- Marketing Automation: WebEngage, HubSpot, Acoustic Connect, Klaviyo
- Generative AI Tools: Google Gemini, Microsoft Copilot, ChatGPT, Claude, Perplexity, Grok, Veo
- Workflow Automation: n8n, Make.com
- Data Visualization Tools: Matplotlib, Fabric, Seaborne, Microsoft PowerBI
Timeline
Campaign Manager
Acoustic
09.2024 - 03.2026
MARKETING AUTOMATION ASSOCIATE
OneAssist Consumer Solutions Pvt. Ltd.
01.2022 - 08.2024
DIGITAL MARKETING EXECUTIVE
Aditi Irrigation Technologies Pvt. Ltd.
08.2020 - 08.2021
INTERNATIONAL MARKETING EXECUTIVE
Parksley Global Pvt. Ltd.
12.2019 - 07.2020
Business Development Executive
Ela Woman Pvt.Ltd.
03.2019 - 10.2019
BUSINESS DEVELOPMENT EXECUTIVE
Lifescience Intellipedia Pvt Ltd
07.2018 - 01.2019
PHARMACIST
Pregna International
10.2014 - 07.2015
Bachelor of Pharmacy - Pharmaceutical Sciences
STERLING INSTITUTE OF PHARMACY
Master of Business Administration (M.B.A.) -
SYMBIOSIS INSTITUTE OF HEALTH SCIENCES