Summary
Overview
Work History
Education
Skills
Websites
Certification
Tools Used
Timeline
Generic
Swapnil Gaikwad

Swapnil Gaikwad

Pune

Summary

Dynamic Team Lead at EvolveBPM, LLC, skilled in optimizing workflows and enhancing database management. Proven ability to train employees and build strong relationships, driving efficiency and quality improvements. Expertise in Microsoft Excel and team management, successfully streamlining operations to achieve strategic goals. Passionate about fostering a collaborative work environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Team Lead

EvolveBPM, LLC
04.2024 - Current
  • Managed daily operations, optimizing team workflow for efficiency and punctual task completion.
  • Compiled daily reports to track progress and inform strategic initiatives.
  • Streamlined database consolidation, improving data management processes.

Senior Quality Analyst

EvolveBPM, LLC
Pune
10.2022 - 04.2024
  • Rectifying Leads As Per Quality Standards & Floor Support.

Quality Analyst

Pangea Global Services
Pune
02.2022 - 10.2022
  • Maintain working knowledge of quality standards.
  • Checking delivery sheets.
  • Make recommendations for repairing defects.
  • Check Mapping as per client

CDQA

Pangea Global Services
Pune division
08.2021 - 01.2022
  • Tools Used | Linkedin | Sales Navigator | Zoominfo | Bloomberg | Manta | DnB | Email Verifier | Zero Bounce | Hoovers | Domain Extraction | Skrapp.io | Google | eyeBeam full-fledged SIP-based

Lead Data Analyst

Bennett Coleman and Co. Ltd. (Times Group)
Pune
01.2019 - 02.2021
  • Tools Used || Sales Force CRM ||

Education

Bachelor of Commerce - BCom - Accounting and Finance

Modern Education Society's Nowrosjee Wadia College Arts, Science
Pune, Maharashtra, India
01.2023

DC Graphics Automation - Corel Draw X3

Disha Computer Institute
India
01.2017

Skills

  • Microsoft Excel
  • Team management
  • Database management
  • Employee training
  • Technical support
  • Floor support
  • Shift scheduling
  • Relationship building

Certification

  • INTRODUCTION TO DIGITAL MARKETING
  • Microsoft Excel 2013 Certification
  • PROGRAMMING BASICS
  • Lean Six Sigma Yellow Belt

Tools Used

  • Linkedin
  • Sales Navigator
  • Cluster
  • Bloomberg
  • Manta
  • DMS
  • Email Verifier
  • Zero Bounce
  • Hoovers
  • Domain Extraction
  • Skrapp.io
  • HRMS Manager
  • EyeBeam full-fledged SIP-based

Timeline

Team Lead

EvolveBPM, LLC
04.2024 - Current

Senior Quality Analyst

EvolveBPM, LLC
10.2022 - 04.2024

Quality Analyst

Pangea Global Services
02.2022 - 10.2022

CDQA

Pangea Global Services
08.2021 - 01.2022

Lead Data Analyst

Bennett Coleman and Co. Ltd. (Times Group)
01.2019 - 02.2021

Bachelor of Commerce - BCom - Accounting and Finance

Modern Education Society's Nowrosjee Wadia College Arts, Science

DC Graphics Automation - Corel Draw X3

Disha Computer Institute

Similar Profiles

CREATE PROFILE
Swapnil Gaikwad