SWAPNIL GAWALI
Hyderabad
Summary
Seasoned product owner with 13 years of experience, including 8 years in product management and business analysis in the retail, hospitality, and e-commerce domains, adept at driving product strategy and enhancing user experiences. Proven track record in stakeholder engagement and agile methodologies, successfully managing product backlogs to deliver high-value features. Skilled in requirements gathering and problem-solving, ensuring alignment with business objectives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Advanced Product and Solution Owner
DIEBOLD NIXDORF
Hyderabad
03.2023 - Current
- Managed product strategy and roadmap for MTP Point of Sales and Self-checkout systems
- Facilitated seamless connections between payment providers and loyalty programs.
- Designed connectivity solutions for peripherals with POS systems in Hardware Abstraction Layer
- Coordinated release planning activities including feature sets, launch dates, marketing campaigns.
- Prioritized and managed product backlog to maximize value and align with stakeholder expectations.
- Led agile ceremonies including sprint planning, reviews, and retrospectives to ensure team alignment and continuous improvement.
- Provided guidance on best practices in Agile software development processes.
Senior Product Owner
NCR CORPORATION
Hyderabad
08.2019 - 03.2023
- Directed product configuration processes at NCR Aloha CFC involving various tools like Point-of-Sale devices and payment solutions.
- Developed user stories, acceptance criteria, and mockups for new features.
- Managed NCR Aloha HME products for inventory management, data synchronization, analysis, and reporting in Middle Eastern stores.
- Enabled a seamless user experience for Aloha online ordering via the web and mobile.
- Conducted meticulous backlog refinement sessions to align engineering efforts with stakeholder expectations.
Product Owner
NCR CORPORATION
Hyderabad
09.2016 - 07.2019
- Managed a comprehensive POS ecosystem tailored for the Arena and Venue management industry.
- Facilitated communication between engineering teams and stakeholders to ensure clear understanding of product requirements.
- Developed comprehensive product backlog containing epics and stories.
- Created detailed process flows to document system requirements and design solutions.
Senior Associate
SAPIENT CORPORATION
Gurugram
06.2014 - 08.2016
- Defined functional requirement specifications for the next-generation road-mapping tool for BCG.
- Supported user acceptance testing, created detailed sequence flows for features, and maintained requirement traceability matrices.
- Formulated test strategies and plans for the CMS project for John Deere webstores based on functional requirements
Quality Analyst
HCL TECHNOLOGIES
Noida
09.2011 - 06.2014
- Creating test strategies and test plans, as per the Functional and System Requirement Documentation for GSI Commerce - generic ecommerce platform for different webstores
- Project involves development, testing and managing of these stores using various technologies.
Education
Bachelor of Engineering - Computer Science
G. H. Raisoni College of Engineering
Nagpur, Maharashtra05-2011
Skills
- Product roadmap and strategy
- Proficient in Retail and Hospitality POS Solutions
- Requirements Gathering
- Stakeholder engagement
- User experience design
- Problem-solving abilities
- Agile methodologies
- Excellent communication
Certification
- Advanced Certified Scrum Product Owner, A-CSPO
- Certified Scrum Product Owner, CSPO
- Certified SAFe Agilist, 5.0
Disclaimer
I hereby declare that above-mentioned information is correct to the best of my knowledge.
Timeline
Advanced Product and Solution Owner
DIEBOLD NIXDORF
03.2023 - Current
Senior Product Owner
NCR CORPORATION
08.2019 - 03.2023
Product Owner
NCR CORPORATION
09.2016 - 07.2019
Senior Associate
SAPIENT CORPORATION
06.2014 - 08.2016
Quality Analyst
HCL TECHNOLOGIES
09.2011 - 06.2014
Bachelor of Engineering - Computer Science
G. H. Raisoni College of Engineering
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