Microsoft Office
Swapnil Pathak
Key Account Manager
Meerut,Uttar Pradesh
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Hi people, I'm Swapnil Pathak, serving as a Key Account Manager at Zomato. Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Key Account Manager
Zomato
Meerut
2 2023 - Current
- Every day at Zomato is different - one day I would be analysing data to drive growth by improving metrics for restaurant partners, other days I would be meeting a plethora of partners to Identify UX gaps that need to be fixed
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Strengthened client relationships through regular communication and effective problemsolving.
Business Analyst
Zomato
Jhansi
08.2022 - 02.2023
- Every day at Zomato is different - one day I would be analysing data to drive growth by improving metrics for restaurant partners, other days I would be meeting a plethora of partners to Identify UX gaps that need to be fixed.
- Performed gap analysis to identify areas of improvement.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Assistant Manager - Corporate Sales
Cookie Man India
Chandigarh
04.2021 - 08.2022
- Hi connections , I look out for the corporate which require promotional gifts like cookies , chocolates etc for distributors and clients. We also, at cookieman are great at customizing our FMCG products.
- Spearheaded cross-functional initiatives between departments to improve internal processes, enhancing overall efficiency in achieving sales objectives.
- Managed a team of sales professionals, providing guidance and support to ensure optimal performance.
Corporate Sales Executive
Zebronics
New Delhi
09.2019 - 03.2021
- I look out for the corporate sales of zebronics for the North region , in which analyzing the requirements of the corporate in the form of internal gifting , promotional schemes and dealer rewards etc is the key responsibility.
- Expanded market share by identifying new business opportunities and potential clients.
- Consistently exceeded annual sales targets, contributing significantly to overall corporate revenue growth.
Business Development Executive
American Express
New Delhi Area
05.2019 - 08.2019
- Hi all , I was working as business development executive with American Express for their segment of premium consumer memberships.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Communicated directly with customers and partners to build strong business networks and relationships.
Summer Intern
IDBI Federal Life Insurance
Noida
04.2018 - 05.2018
- I managed the accounts of existing clients and also reached the prospects with sharing them the benefits of insurance and also the taxation policies.
- Maintained a strong work ethic and positive attitude throughout the summer internship program, earning recognition from supervisors for outstanding performance and commitment to team success.
- Provided administrative support to department managers, ensuring efficient daily operations within the office environment.
Education
Post graduate diploma in management - Marketing and Operations
01.2017 - 04.2019
Bachelor of Science - BS - Mathematics
01.2013 - 04.2016
12 - Mathematics and Science
01.2011 - 04.2012
10 - Mathematics and Science
01.2009 - 04.2010
Skills
Account Management
Client Relationship Building
Business Development
Lead Generation
Cross-Functional Collaboration
Services optimization
Relationship selling
Analytical Thinking
Problem-Solving
Key Account Management
Hobbies
- Music
- Indoor Sports like Snooker , Table Tennis
- Travelling
Timeline
Business Analyst - Zomato
08.2022 - 02.2023
Assistant Manager - Corporate Sales - Cookie Man India
04.2021 - 08.2022
Corporate Sales Executive - Zebronics
09.2019 - 03.2021
Business Development Executive - American Express
05.2019 - 08.2019
Summer Intern - IDBI Federal Life Insurance
04.2018 - 05.2018
Institute of Management Studies (IMS) Ghaziabad - Business School - Post graduate diploma in management, Marketing and Operations
01.2017 - 04.2019
Bundelkhand University - Bachelor of Science - BS, Mathematics
01.2013 - 04.2016
Board of Secondary Education Rajasthan - 12, Mathematics and Science
01.2011 - 04.2012
Christ The King College - 10, Mathematics and Science
01.2009 - 04.2010
Key Account Manager - Zomato
2 2023 - Current
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteImportant To Me
Company CultureWork-life balanceCareer advancementHealthcare benefitsTeam Building / Company RetreatsWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Accomplishments
- Achieved 70 %marketshare through effectively helping with acquistions for zomato.
- Documented and resolved ads delivery percentage which contributes a major part of revenue for zomato which led to a P&L growth for the company.