A competent Telecom Professional with over 8.7 years of combined experience in Telecom OSS Solutions and Network Engineering within Service Provider environments.
For the last 5 years, specialized as an OSS Solution Specialist designing and implementing service assurance solutions aligned with TM Forum eTOM, ITIL, and industry standards. Hands-on expertise in ServiceNow and SevOne for ITSM and network performance monitoring. Proven ability to analyze business requirements, design end-to-end solutions, and collaborate effectively, focusing on fault/performance monitoring, service automation.
For the first 3.7 years, worked extensively in Routing, Switching, and MPLS in the Service Provider domain. Strong configuration and troubleshooting expertise in IP/MPLS networks and protocols such as BGP, OSPF, HSRP, VRRP, STP, and VTP. Hands-on experience in provisioning and troubleshooting MPLS L3VPN, L2VPN, and ILL circuits. Experienced with a wide range of routers and switches from Cisco, Nokia, Juniper, Huawei, and HP. Solid understanding of Segment Routing, IPSec, VxLAN, EVPN, ACL, NAT, SNMP and IS-IS.
A fast learner with strong problem-solving skills, ability to perform under pressure, and excellent communication to translate technical solutions into business outcomes.
I hereby declare that the above-mentioned information is true to my knowledge, and I bear the responsibilities for the correctness of the above mentioned.