Microsoft Excel
Swapnil Swain
Education Counsellor
Mumbai
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Education counsellor position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. One who plays a Vital role by guiding and driving team and get numbers also in an absence of leaders.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Sr. Education Counsellor
Jaro institute of Technology Mgmt & Research Ltd
Mumbai
01.2021 - Current
- Identifying and assessing the educational needs of working professionals and developing strategies to address them.
- Providing guidance and support to working professionals who are seeking to improve their skills and knowledge through education and training.
- Organized and detail-oriented with a strong work ethic.
- Worked closely with client needing special assistance to resolve complaints and develop customized solutions meeting unique requirements
- Answered customer questions about products and services, helped customer with proper product end use, and promoted key items.
- Self-motivated, with a strong sense of personal responsibility.
Sales Associate
Derivative Training Academy
Mumbai
03.2018 - 11.2020
- Giving introductory call to bring the clients attend our seminar and webinars.
- Counsel clients to discuss emotions and experience to analyze their needs
- Help them out to understand the course and programs and then close them for the course if needed provide them with financing options.
- assisting students with recent batches filling out application forms, verifying their credentials, and collecting fees.
- Negotiated prices, terms of sales and service agreements.
- Engaged with customers to effectively build rapport and lasting relationships.
- Engaged with customers to build rapport and loyalty.
- critical role in promoting and marketing a stock market academy's offerings and ensuring that students have a positive learning experience .
- Manage end to end support for clients with team
Education
Bachelors in Commerce - Commerce
07.2011 - 10.2018
Adapt the knowledge and ability to analyze complex business problems, communicate effectively, and develop strategies to achieve business goals.
No Degree - Hotel Management
04.2001 -
St. Andrews college of Hospitality ( CCHMCT ) 2014-2015 accredited by Maharashtra Board
- Food and Beverage Operations, Customer Service, Housekeeping Management, and Event Planning
- Effective communication, leadership, problem-solving, attention to detail, and time management
- Completed a 4-month internship at ABC Hotel, gaining experience in front desk operations, guest services, and hotel administration.
- Accomplishments :- Selected in a fixed term contract for Trident Mumbai ( Oberoi's ) at Nariman point & later continue with further better opportunities in Hospitality industry.
Skills
Customer service, education and counseling
undefinedAccomplishments
- Contributed more than 75 admissions with an average revenue of 3 crore and above in 2year 4 Months.
- Top 5 sales person for Jaro Pan India
- Recently selected as Propose team leader.
Software
Sales force
Lead square
Certification
MSCIT
Interests
Sports ( Cricket & Football ) :- Being a sports Enthusiast i have an interest to work in sports sector and more curious to learn about sports sector like event management, marketing, sponsorship, and athlete representation and understand the business of sports
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sr. Education Counsellor - Jaro institute of Technology Mgmt & Research Ltd
01.2021 - Current
Sales Associate - Derivative Training Academy
03.2018 - 11.2020
Smt.Parmeshwaridevi Durgadutt Tibrewala Lions Juhu - Bachelors in Commerce, Commerce
07.2011 - 10.2018
St.Andrews College of H.M & Catering Technology - No Degree, Hotel Management
04.2001 -
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