Over 5.9 years of expertise in developing user guides, installation manuals, reference materials, and online help utilizing diverse tools.
Overview
13
13
years of professional experience
Work History
Senior Technical Writer
Trimasys Control Solutions Pvt. Ltd.
Pune
10.2023 - Current
On Trimasys payroll but work with Honeywell Automations at pune location my rolls and responsibilities are as below.
Developed user manuals for software applications and technical products.
Collaborated with engineers to gather product specifications and requirements.
Edited and reviewed documentation for clarity and technical accuracy.
Conducted interviews with subject matter experts to capture essential information.
Created process flowcharts to illustrate complex procedures and workflows.
Trained junior writers on best practices in technical communication techniques.
Coordinated cross-departmental meetings to streamline documentation efforts and updates.
Developed, revised and maintained technical documents including User Guides, Software Release Bulletins, Installation Instructions, Installation and Operations Guide and process documents.
Edited content for grammar, punctuation, clarity and organization.
Provided guidance to junior writers on improving their writing skillset.
Organized usability tests to evaluate user experience with products and services being documented.
Managed multiple simultaneous projects while adhering to tight deadlines.
Analyzed customer feedback to identify areas needing improvement in documentation.
Integrated multimedia components into online help systems.
Participated in project meetings as an active contributor of ideas.
Ensured compliance with established style guidelines across all documents produced by the team.
Maintained a library of existing documents for easy retrieval.
Collaborated with engineering teams to ensure understanding of product functionality and design requirements.
Conducted interviews with subject matter experts to gather technical information for documentation.
Technical writer
Autoplant Systems India Pvt Ltd
11.2021 - 09.2023
Develop, maintain and publish end-user documentation for software systems.
Represent the various technical process flows using flowcharts UML and swimlane diagrams.
Maintain knowledge base in confluence.
Authoring support documents such as how to guides, user guides, FAQ documents etc.
Creating API documents using Postman.
Interact with technical team members such as developers, quality assurance team, and system/software architects.
Technical writer
Information Developers Foundation
10.2019 - 11.2021
Develop, maintain and publish end-user documentation for software systems.
Produce 200-page system operator, administrator, user, and system description manuals.
Analyse highly complex technical and functional specifications to determine audience and documentation solutions.
Reduce volume of a dated 900+ page orientation guide to 400 by removing redundancy.
Collaborate with 15+ subject matter experts to develop knowledge and understanding of product operations and best practices.
Interact with technical team members such as developers, quality assurance team, and system/software architects.
Sales and Marketing Executive
Beacon WellCare Pvt. Ltd.
08.2018 - 07.2019
Promoted and sold healthcare discount cards to individuals, families, and corporate clients, enhancing access to affordable medical services.
Conducted market research and identified potential leads through cold calling, field visits, and digital outreach.
Delivered persuasive product presentations, highlighting cost-saving benefits across hospitals, clinics, pharmacies, and diagnostic centers.
Built and maintained strong client relationships to drive repeat business and referrals.
Achieved and exceeded monthly sales targets and KPIs through strategic planning and customer engagement.
Participated in health camps, promotional events, and community outreach programs to increase brand visibility.
Collaborated with internal teams to streamline onboarding and ensure customer satisfaction.
Intraday Trader
Capstone Securities Pvt Ltd
Pune
07.2014 - 10.2016
Company Overview: It is a leading trading firm founded in 2004 and rapidly growing organization it invests in New York stock exchange.
Executed high-frequency intraday trades across stocks, leveraging technical analysis and real-time market data.
Developed and refined short-term trading strategies based on price action, volume patterns, and momentum indicators.
Maintained disciplined risk management protocols, including stop-loss orders, position sizing, and daily drawdown limits.
Monitored global financial news, economic reports, and earnings releases to anticipate market volatility and capitalize on short-term opportunities.
Utilized trading platforms for order execution, charting, and performance tracking.
Conducted post-trade analysis to evaluate strategy effectiveness and optimize future performance.
Production Engineer
Vaishnavi Engineering
Mumbai
01.2013 - 03.2014
Led daily production operations, ensuring optimal efficiency, safety, and quality across manufacturing lines.
Designed and implemented process improvements that increased throughput.
Collaborated with cross-functional teams (design, quality, maintenance) to troubleshoot equipment issues and streamline workflows.
Monitored KPIs such as cycle time, yield, and defect rates to drive continuous improvement initiatives.
Developed and maintained SOPs, work instructions, and preventive maintenance schedules.
Supported new product introductions by coordinating tooling, process validation, and operator training.
Managed vendor relationships and procurement of production materials and spare parts.
Education
Bachelor of Engineering - Mechanical Engineering
B.N.C.O.E. Pusad
05-2017
Skills
Microsoft Office
Word
Excel
PowerPoint
SnagIt
RoboHelp
Frammaker
MS Visio
Jira
Confluence
Disclaimer
I hereby declare that the above information is true up to my knowledge.