Bhuvneshwar Jangid
Jaipur
Summary
Enthusiastic Technical Writer with over seven years of experience, specializing in creating clear, concise, and user-friendly documentation. Expertise includes developing comprehensive technical manuals, API documentation, user guides, and video tutorials using industry-standard tools like RoboHelp, Confluence, and Adobe Captivate. Proven ability to enhance user satisfaction and reduce support tickets by delivering high-quality content tailored to diverse audiences.
Overview
8
8
years of professional experience
Work History
Senior Technical Writer
Coforge
Noida
08.2024 - 07.2025
- Collaborate with Subject Matter Experts (SMEs) to develop accurate React-based library documentation.
- Create and maintain API references, code examples, and detailed developer guides.
- Enhance documentation clarity and usability through rigorous reviews and feedback.
- Lead efforts to integrate documentation into Agile workflows, reducing versioning conflicts.
- Conduct usability testing on instructional materials, ensuring alignment with developer needs.
Lead Technical Writer
Newgen Software & 3G Solutions
Noida
09.2021 - 08.2024
- Directed documentation for BPM, CCM, and ECM products, including User Guides, Administration Guides, Configuration Guides, API Documentation, and Release Notes with an emphasis on low-code platform functionalities.
- Developed documentation plans aligned with Agile project schedules and stakeholder expectations, covering essential components such as Process Designer, Business Rule Management, Data Model Designer, Interface Designer, Dashboard Designer, and Report Designer.
- Created documentation for the NewgenONE Content Cloud services, a SaaS solution, ensuring clarity and usability for developers and end-users.
- Produced how-to videos using Adobe Captivate.
- Mentored new writers and actively moderated the Newgen Developer Community on Stack Overflow.
- Streamlined content delivery, reducing onboarding time for new customers and improving adoption of low-code platform tools.
Senior Technical Writer
Vee Technologies
Bengaluru
11.2020 - 07.2021
- Contributed to creating, updating, and reviewing different manuals such as User Manual, Technical Manual, and Troubleshooting Manual.
- Conducted SME interviews to get the resources and knowledge for the document to be designed.
- Performed peer reviews.
- Updated existing documentation with new product features.
Technical Writer
Umlaut
Bengaluru
06.2017 - 10.2019
- Created new and revised documents by analyzing, authoring, and illustrating various engineering drawings.
- Followed the Document Development Life Cycle (DDLC) process to create maintenance and training manuals.
- Performed proofreading of documents and maintained on-time delivery of documents.
- Performed quality checks of manuals to meet customer requirements.
- Worked independently and within a team.
Education
Bachelor of Technology - Electrical Engineering
Poornima College of Engineering
Jaipur, Rajasthan06.2017
Skills
- DDLC
- SDLC
- DITA
- CSS
- HTML
- XML
- Markdown
- RoboHelp
- Confluence
- Snagit
- Adobe Captivate
- Adobe Learning Manager
- Jira
- SVN
- GitHub
- Microsoft Office
- Collaboration with SMEs
- API documentation
- Context-sensitive online help
- Agile documentation
- Technical editing
- Multi-tasking
- Cross-functional communication
LANGUAGES
Hindi: Native, English: Proficient
Websites
Timeline
Senior Technical Writer
Coforge
08.2024 - 07.2025
Lead Technical Writer
Newgen Software & 3G Solutions
09.2021 - 08.2024
Senior Technical Writer
Vee Technologies
11.2020 - 07.2021
Technical Writer
Umlaut
06.2017 - 10.2019
Bachelor of Technology - Electrical Engineering
Poornima College of Engineering