
Dynamic and results-oriented IT professional with over 15+ years of comprehensive experience in Oracle technologies, E-Business Suite (EBS), SQL, Java, and enterprise-grade database administration. Proven expertise in managing, optimizing, and administering Oracle Databases and EBS R12.2.5 environments, including WebLogic and SOA Suite, IBM WebSphere, across Linux, Windows, and diverse operating systems. Adept at ensuring high availability, Golden Gate, performance tuning, backup strategies, patching, and cloning. Demonstrated excellence in IT Service Management (ITSM) and ITIL-aligned practices, including Change Management, Incident Response, and Risk Mitigation. Experienced in project management, cross-functional collaboration, and client communications, ensuring seamless delivery of complex technical solutions. Passionate about driving innovation through Generative AI, automation, and intelligent scripting solutions, with a strong focus on operational excellence and continuous improvement.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Incident Management
Service Requests & Change Management
Database Administration
Data backup management
System performance optimization
Automation & Scripting
Generative AI expertise
Risk assessment and management
Middleware Administration
Effective client communication
Incident management
Project planning
Project delivery
ITIL methodology expertise
Resource allocation
Service desk oversight
Daily operations management
Problem-solving
Effective relationship management
Staff management