Swarna Prabha Mishra

• Spearheaded end-to-end program delivery for 8+ enterprise-grade digital platforms across IT, HR, Trading, Operations, and Compliance using Agile Scrum methodology, ensuring 100% sprint closure rate and 95% on-time delivery.
• Managed multi-environment release cycles (Local, Dev, UAT, Prod) with robust version control, rollback strategy, and release documentation, reducing deployment errors by 40%.
• Led backlog management, Sprint Planning, Daily Standup's, and Retrospectives, with proactive grooming of user stories, use cases, and acceptance criteria in Jira and ClickUp.
• Directed and maintained QA lifecycle including scenario creation, test case writing, defect logging and resolution—achieving a 98% defect detection rate pre-UAT.
• Collaborated cross-functionally with developers, UI/UX, QA, and business stakeholders to finalize computation-intensive models and domain-specific workflows in FinTech.
• Delivered stakeholder trainings, UAT demos, and production handover, while maintaining structured documentation (BRD, SRS, FSD, POC, Release Notes) in Confluence and internal wikis.
• Contributed to strategic roadmap planning for high-priority internal initiatives, improving overall resource utilization by 30% and sprint cycle time by 25%.
• Key Projects Led:
• Trade Insights Application – Built trading analytics suite with journey visualization, month-end settlements, charge reconciliation, and trader P&L computation with Data Masking for secure access.
• HRMS Onboarding System – Developed dual-role workflows, form approval chains, annexure management, and joining validations. Achieved 100% policy compliance.
• Performance Improvement Plan – Configured automated role-based escalation workflows and triggered email notifications. Enabled 100% visibility for performance matrix.
• DataLake – Created tick-by-tick data warehouse (NSE/BSE/MCX) with scheduled ETLs, optimized APIs, and historical data (1991-present). Improved data delivery speed by 99%.
• International Market Statement Generator – Converted international trade reports into structured dashboards for compliance and cross-border trade analysis.
• Task Matrix – Designed management-level tracker for task assignment, document uploads, and vertical-level visibility with confidentiality controls.
• Mobile Access Module – Deployed real-time phone locker tracking with admin dashboards, improving rule compliance by 90%.
• Attendance Management System – Developed auto-triggered email reports, GL/TL-wise bifurcation, and team attendance tracking for 1000+ employees.

• Promoted to Scrum Master for high-performing Agile teams working on B2B SaaS platforms.
• Facilitated daily stand-ups, retrospectives, sprint demos, backlog grooming, and cross-team syncs.
• Mentored junior PMs and Analysts; improved team velocity through Agile KPIs and feedback loops.
• Ensured timely delivery of user stories, resolved sprint blockers, and optimized release planning.
• Ensured stakeholder alignment via regular reporting and progress updates using dashboards and burndown charts.
• Delivered high-impact SaaS solutions across domains like EdTech, FinTech, and HRTech.
• Created BRD, SRS, User Stories, Wireframes, User Guides and Product Presentations for client approvals.
• Engaged with product managers, UI/UX designers, QA, and developers to align expectations.
• Conducted stakeholder interviews, solution walkthrough, and created functional prototypes.
• Provided post-deployment support, user training, and change request evaluations.
• Key Project Led:
  WotNot – No-Code Chatbot Development Platform
  Spearheaded the end-to-end development and deployment of multiple AI-driven, no-code chatbot solutions tailored for diverse business use cases. Successfully implemented automated conversational workflows for international clients, resulting in reduced manual intervention, enhanced customer engagement, and improved operational efficiency.

• Managed projects in IT services and background verification domains.
• Captured business workflows, conducted gap analysis, and created detailed functional requirements.
• Led daily status updates with remote teams, tracked progress, handled CRs and risk mitigation.

• Led requirement gathering and SRS creation for internal and client web applications.
• Managed WBS documentation, client onboarding, and CRM-based reporting.
• Monitored the client onboarding and requirement gathering.
• Bridged the conversation between the stakeholder and organization.
• Created POCs after detailed analysis of requirements.

• Led requirement gathering and SRS creation for internal and client web applications.

• Managed WBS documentation, client onboarding, and CRM-based reporting.

• Monitored the client onboarding and requirement gathering.

• Bridged the conversation between the stakeholder and organization.

• Created POCs after detailed analysis of requirements.

• Identified and researched potential clients to develop sales leads.
• Collaborated with sales teams to create mutually beneficial proposals.
• Monitored project teams to ensure contractual execution and managed project phase cycles.
• Handled business communication and managed change requests effectively.