Swaroopa Bhatkar
Kharghar
Summary
A qualified, hard working, passionate and focused social science researcher with a strong foundation in Sociology, consumer culture, body politics, and media studies. Experienced in end-to-end qualitative research cycles—from project conception, desk research, fieldwork, data analysis, and reporting. Seeking to contribute my interdisciplinary expertise to this job role.
Overview
5
5
years of professional experience
Work History
General Manager
RedLotus Pharmtech Pvt. Ltd
07.2023 - Current
- Planned and directed daily operational management across HR, finance, and client service and social media teams, ensuring seamless and profitable workflow.
- Oversaw company compliance processes, including regulatory documentation, operational adherence to statutory guidelines.
- Managed client invoicing processes, ensuring timely, accurate billing and financial documentation.
- Led financial negotiations with clients, determining service pricing, contract terms, and payment schedules aligned with project scope and business objectives.
- Spearheaded internal process improvements and operational policies, streamlining project workflows, reporting structures, and compliance procedures.
- Prepared and monitored annual financial plans, P&L reports, and operational budgets, maintaining fiscal discipline and resource optimization.
- Led strategic business development initiatives, securing key client partnerships and increasing project acquisition through targeted outreach and proposal management.
- Mentored and managed a multi-disciplinary team, facilitating recruitment, performance evaluations, and professional development initiatives to build a growth-focused, collaborative culture.
- Represented the firm at external stakeholder meetings, industry events, and professional conferences to expand business visibility and market presence.
Content Editor & Social Media Manager
RedLotus Pharmtech Pvt. Ltd
09.2020 - 06.2023
- Coordinated content development and managed social media handle for organisation.
• Designed Google Forms-based surveys for internal assessments and client projects.
• Assisted in conceptualising, documenting, and presenting research findings to management teams.
• Led social media research content creation and public communication strategies.
• Reviewed, edited and proofread content to ensure accuracy and quality standards were met.
• Collaborated with designers, developers and other stakeholders in the production process of content pieces.
Teaching Assistant (TA)
Indian Institute of Technology, Gandhinagar
01.2018 - 01.2020
- Supported Professors to create a study plan and scheduled classes for Undergraduate and Post Graduate students.
- Managed administrative duties and assisted in grading of students.
- Conducted journal checking, project evaluation, and mentored students on assignments.
- Contributed to qualitative writing modules and classroom instruction.
Education
Executive Management Development Program - Business Administration
Indian Institute of Management (IIM), Kozhikode
Kozhikode, Kerala11-2024
Master of Arts - Society and Culture
Indian Institute of Technology (IIT), Gandhinagar
Gandhinagar, Gujarat08-2020
Bachelor of Arts - Sociology
St. Xavier’s College, Mumbai
Mumbai, Maharashtra05-2018
Skills
- Qualitative research design
- Desk research
- Fieldwork
- MS Office
- SPSS
- Tableau
- Thematic analysis
- Qualitative data management
- Google Forms
- Survey creation
- Data collection
- Preliminary analysis
- Digital ethnography
- In-depth interviews
- Focus group discussions
- Participant observation
- AI tools
- Prompt engineering
- Content creation
- Research synthesis
- Proposal drafting
- Idea generation
- Training modules
- Research report
- iMovie
- Virtual DJ
- Project management
- Client relationship management
- Team leadership
- Effective communication
- Team player
- Exceptional interpersonal communication
- Account management
- Relationship building
- Vendor partnerships
- Cross-cultural communications
Certification
- PH557x: Lessons from Ebola: Preventing the Next Pandemic (Harvard EdX)
- UGC NET Qualified in Sociology (2022)
- CAT Qualified (2022)
Research Projects And Papers
- Engineered Beauty (MA Thesis) – Qualitative study on body politics, cosmetic surgery, and middle-class consumer culture in urban India
- Pretty Woman: A Sociological Analysis of Film & Body Norms
- The Writings on the Wall: Film-Based Discourse Analysis on Religion and Identity
- English-Speaking Female Domestic Workers: New Managerial Roles & Inequalities
- Changing Consumer Patterns in Post-Liberalization India
- The Smaller things in life: Study of sleeping patterns, eating habits and social media usage (Quantitative and Qualitative Analysis)
- A Conversation Between Bhagat Singh and Karl Marx – Qualitative historical narrative reconstruction
- Sustainability for SaiBoon Lifecare Ltd. (IIMK Capstone Project)
Qualitative Research Skills
- Extensive experience in qualitative research design, desk research, and fieldwork
- Proficient in Microsoft Excel for data management, analysis, and visualisation in both qualitative and quantitative research
- Skilled in using Tableau for visualizing social trends, coding qualitative responses, and mapping demographic patterns in research datasets
- Proficient in Proficient in SPSS for statistical analysis of sociological survey data
- Experienced with Google Forms for survey creation, data collection, and preliminary analysis
- Skilled in digital ethnography, in-depth interviews, focus group discussions, and participant observation
- Proficient in using ChatGPT and AI-powered applications for qualitative research support, content creation, deskresearch synthesis, proposal drafting, and idea generation
- Expertise in creating training modules, research reports, and stakeholder presentations
- Field visit experience: Spiti Valley (ethnographic study), Lothal, Modhera, Old Ahmedabad City
Tools And Software
- Tableau, SPSS (Qualitative coding, analysis and presentation)
- Google Forms & Sheets (Survey design, data collection, and basic analysis)
- MS Office (Word, Excel, PowerPoint)
- IMovie, Virtual DJ (Basic media editing for digital storytelling)
Extracurricular And Leadership
- Trained Kathak performer (ongoing)
- Training in Mixed Martial Arts
- Executive committee roles in college cultural and research fests
- State-level football player
- Film direction, creative writing, and digital content production
Languages
- English
- Hindi
- Marathi
Timeline
General Manager
RedLotus Pharmtech Pvt. Ltd
07.2023 - Current
Content Editor & Social Media Manager
RedLotus Pharmtech Pvt. Ltd
09.2020 - 06.2023
Teaching Assistant (TA)
Indian Institute of Technology, Gandhinagar
01.2018 - 01.2020
Executive Management Development Program - Business Administration
Indian Institute of Management (IIM), Kozhikode
Master of Arts - Society and Culture
Indian Institute of Technology (IIT), Gandhinagar
Bachelor of Arts - Sociology
St. Xavier’s College, Mumbai
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