SWARUP DASPATTANAYAK
Assistant Manager
EASTMIDNAPORE
Summary
Assistant Manager- Business Loan Vertical leads sales team management and business loan acquisition across secured and unsecured lending. Drives SQL-based lead prioritization, staffing, and compliance controls that improved turnaround time and reduced audit discrepancies by 40%. Delivers SME growth through training, incentive planning, and 50Cr annual portfolio growth.
Overview
4
4
Languages
2027
2027
years of professional experience
Work History
Assistant Manager- Business Loan Vertical
Teleperformance Global Business Pvt Ltd
04.2025 - Current
- Led business loan processes as assistant manager with more than seven years of expertise. Supervised a 25-member sales team, achieving individual and business goals consistently. Focused on developing business in loans, credit cards, general insurance, and life insurance sectors. Utilized data analysis to enhance sales strategies and operational effectiveness. Managed teams handling GI verification, instant loan verification, and EMI verifications. Recruited and onboarded new sales staff to build a competent workforce. Conducted mentoring sessions alongside performance analysis to boost team skills. Drove strategic initiatives aimed at motivating teams while overcoming operational challenges.
- exceeded GI insurance benchmarks by 150% every quarter.
- identified among leading incentive earners regionally for secured and unsecured loans.
- Oversaw staffing and compliance, decreasing audit discrepancies by 40%.
- Developed loan acquisition strategies, increasing annual portfolio by 50cr.
- Led business loan processes as assistant manager and supervised 25-member sales team, consistently achieving individual and business goals. Focused on developing business in loans, credit cards, general insurance, and life insurance sectors. Utilized data analysis to enhance sales strategies and operational effectiveness. Managed teams handling GI verification, instant loan verification, and EMI verifications. Recruited and onboarded new sales staff to build a competent workforce. Conducted mentoring sessions alongside performance analysis to boost team skills. Drove strategic initiatives aimed at motivating teams while overcoming operational challenges.
- Supported team operations by coordinating schedules and managing daily workflows.
- Assisted in training new employees on company policies and procedures.
Teamleader
Teleperformance
10.2022 - Current
- Lead and coordinate efforts of sales team comprising 25 members
- Led team to operate within corporate guidelines while achieving individual and business targets. Implemented training and mentorship initiatives to foster motivation among team members. Reviewed performance data to pinpoint challenges and implement solutions. Managed recruitment and onboarding of new sales personnel to strengthen workforce.
- Developed business expansion and sales roadmap for credit card insurance (GI & LI) and lending products, driving market growth.
- accelerating sales productivity, improving cross-sell strategies and business development
- Led team to meet corporate guidelines while achieving individual and business targets; implemented training and mentorship initiatives to motivate team members, reviewed performance data to identify challenges and implement solutions, and managed recruitment and onboarding of new sales personnel to enhance team capacity.
- Coordinated with other teams to enhance business acquisition efforts.
- Accelerated sales productivity through improved cross-sell strategies and business development initiatives.
- coordinate with insurance partners for acquisition of group insurance and life insurance
- Led team to achieve service level agreements through effective communication and coordination.
- Mentored junior team members, fostering professional development and enhancing team performance.
- Axis Bank operations
Verifier
Teleperformance
01.2020 - Current
- assessed general insurance products and emi instant loan offerings to align with market needs
- Assisted in resolving discrepancies by conducting thorough research and analysis.
- significantly participating in assessment of general insurance products, emi instant loan
- Enhanced skills and techniques to tailor product offerings based on customer demand.
- enhanced customer relationships to identify and address ongoing product demands
- supported new batchmates in understanding product offerings and customer engagement strategies
- Teamwork and individual task management
- Axis Bank workflow
AssemblyDepartment
GKNDriveline
2018 - 2019
- fully dedicated to assembly section
- Supervised product creation workflow ensuring punctual delivery and maintenance of quality criteria.
- fulfilled monthly benchmarks
- organization of company new products
- Performed efficiently within rapidly changing environments.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Maintenance Department
Kalyani TechnoforgeLimited
2017 - 2018
- demonstrated commitment to maintenance sector
- restored equipment to ensure operational continuity during malfunctions
- collaborated effectively with team members while also managing independent tasks
Education
B.A -
Vinayaka Missions University
01-2016
12th -
WB.C.H.S.E.
Contai, India01-2013
10th -
WB.B.S.E.
Contai, India01-2011
Skills
Business development
Sales team leadership
Lead prioritization
Revenue growth
Team coaching
Microsoft Windows
Microsoft Office
Microsoft Excel
Data analysis
Compliance management
Accomplishments
- Sports and athletics — Position Holder
- College Football team — Captain
- Cricket player in school and college team
- Certificate of appreciation for college drama
- Best performer in Q1 2021 as a Verifier.
- Best performer in Q4-2023 as a Team leader
- Best performer in Q3 & Q4 2025-2026 as an assistant manager
- Multiple outstanding achievements on GI & LI Business
Timeline
Assistant Manager- Business Loan Vertical
Teleperformance Global Business Pvt Ltd
04.2025 - Current
Teamleader
Teleperformance
10.2022 - Current
Verifier
Teleperformance
01.2020 - Current
AssemblyDepartment
GKNDriveline
2018 - 2019
Maintenance Department
Kalyani TechnoforgeLimited
2017 - 2018
B.A -
Vinayaka Missions University
12th -
WB.C.H.S.E.
10th -
WB.B.S.E.
PERSONAL PROFILE
- Name, SWARUP DASPATTANAYAK
- Father's Name, SWAPAN DASPATTANAYAK
- Permanent address, CONTAI, East Midnapore, West Bengal-721401