Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Swarupa Das

Swarupa Das

Personal Secretary
Kolkata

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

10
10
years of professional experience
3
3
Languages

Work History

Personal Secretary

Ramkrishna Forgings Ltd
11.2021 - Current
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Managed filing system, entered data and completed other clerical tasks.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Assistant Administration Manager

Jsw Cement Ltd
01.2017 - 10.2021
  • Procured office supplies and equipment to maintain optimum inventory availability.
  • Created Excel and PowerPoint presentation materials to prepare upper management for client meetings and demonstrations.
  • Used QuickBooks to manage bookkeeping and payroll for 2 offices.
  • Approved and collected employee travel expense reports, time-off requests and timesheets.
  • Greeted visitors, employees and clients politely and professionally for excellent reception service.

Business Development Manager

Vishnu Solution
03.2015 - 10.2016
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Generated new business with marketing initiatives and strategic plans.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.

Education

Bachelor of Arts -

The Bhawanipore Education Society
Kolkata
06.2007

High School Diploma -

Vivekananda School
Kolkata
2004

Skills

Meeting Support

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Interests

Gyming

Cycling

Shopping

Watchung Movies

Listening Music

Timeline

Personal Secretary

Ramkrishna Forgings Ltd
11.2021 - Current

Assistant Administration Manager

Jsw Cement Ltd
01.2017 - 10.2021

Business Development Manager

Vishnu Solution
03.2015 - 10.2016

Bachelor of Arts -

The Bhawanipore Education Society

High School Diploma -

Vivekananda School
Swarupa DasPersonal Secretary