Swastika Pandey

• Empower Product Roles for success
• Conduct Product Workshops, coach Product roles for excellence
• Part of Product coalition- – contributing as Product Champion ( Product professional across enterprise come together to talk about our initiatives, build connection, and exchange ideas to elevate product across the enterprise through collaborative efforts, transparent communication, the adoption of best practices and embracing common language to help accelerate the product transformation journey)
• Working on Product Experimentation as part of Product Coalition
• Working on Product Owner Experience Program – an initiative of Product Office in making
• Curated Growth Product Management workshop
• Created Cost Benefit Analysis template and NPV calculation artifact for Product Managers
• Write blogs related to Product and agility on Product office share-point
• Contribute towards Product community session, Product office newsletters
• Also worked as part of Tech forward Product platform TWS
• Worked on Product and utilities registry and Product Discovery.

• Helped transform teams from waterfall to Agile from Scratch
• Transformed 22 teams from May 2021 to December 2022.
• Led the Agile transformation for 22+ teams, integrating new teams within existing non-Agile processes
• 152 scrum team members and 17 PO's and 16 scrum master transformed agile world ,
• Facilitated enterprise level PO CoP , SM CoP.
• Contributed to Agile Readiness preparation and Conducted workshops and trainings for change management(Role changes, process changes)
• Mentored and guided multiple teams in the adoption of Agile practices, improving overall efficiency by 40%
• Key activities focused around – Agile trainings and coaching,Engineering culture,Intrinsic agility culture.
• Feature Cycle time : TTB- 2 weeks and TTV- 2.3 weeks and Mean Deployment Frequency – 7 Days
• WellMed case study was picked by Sandeep Dadlani in his zero distance, 100X townhall

· Orchestrated program increment planning and execution, ensuring alignment of teams to the ART's mission and vision.

· Facilitated ART ceremonies, including PI planning, system demos, and inspect & adapt workshops.

· Acted as a servant leader and coach for the Agile Release Train, promoting SAFe principles and practices.

· Managed risks and dependencies, ensuring smooth delivery of value across the train.

· Collaborated with stakeholders to define and prioritize program backlogs for maximum ROI.

· Drove continuous improvement through the facilitation of problem-solving and kaizen events.

· Coordinated with System and Solution Architects/Engineering to assist teams in delivering high-quality solutions.

· Facilitated Scrum events like Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.

· Ensured that Scrum practices and rules are followed, and all my 4 scrum teams won Game of Scrums – got Rank 1 : Title Mother of Dragons and Bravo. Also, co-created process to work in Catamaran, BK1/BK2 environments and impacts in agile way.

· Created Sprint Summary and In-sprint automation summary report which was used across Optum Rx.

· Helped remove the impediments.

· Worked on automation related efforts at RxClaim level to help improve in sprint automation from 10% to targeted goal of 100% and

· Presented agile case studies related to Velocity and productivity as a part of Agility Horizontal initiative at Optum Rx level.

• Worked as an SDET in Employer Portal Application
• SDET in Pharmacy credentialing applications - Worked from scratch on this application, 1st release with 0 leaked defect and 100% Automation.

• Worked as a Senior IT Quality Analyst in Service center application.

• Business Analyst & QA – Chatbots, ITSM tools, NBC urgent messaging, RafikiNet (SCM), PleaseFix, Healthcare products
• Product/Applications:
• Instance Response for Help Desks (Clients: HCL, EMC2, Express Script, UPM, DVN Energy, KCC, Chevron, Classified-Ventures, TCS, Bombardier, Anthem, DHL)
• NBC Urgent Messaging for Android Client /NBC Urgent Messaging for Blackberry Client/ Vayusphere Urgent Messaging for Android Client
• Government of India Project through Tendering– New Delhi Municipal Corporation – NDMC PleaseFix
• PleaseFix and its instances: Field Reporter, Construction Reporter, Insurance Reporter and Insurance Surveyor.
• POSM (ODK Project) A client server application for mobile data collection and Mobile aggregate data reporting
• RafikiNet- A sales and distribution application for last mile distribution.
  

• Worked as a Business Analyst in Taxation and Financial Services.

• Worked as a Business Analyst in Binbird Technologies.

• Worked as a Research Associate in Mount Carmel Business School.