Focused on creating a meaningful impact in corporate environment and working collaboratively with teams to fulfill organizational aspirations through unwavering dedication.
Hi, I’m
SWATEE BHATTACHARJEE
KOLKATA,WB
Summary
Overview
2
years of professional experience
3
Languages
Work History
Avon beauty products India pvt ltd
Marketing and Sales
Job overview
- Done marketing and sales job for 1 & 1/2 years with direct market experience as team member.
Astrology Dipartment
Receptionist
Job overview
- Have worked as a receptionist for 10 months.
Idea Celular Telecom
Telecom
Job overview
- 8 month experience of working in a telecom Industry.
Micromax Service centre
Customer care officer
Job overview
- Worked at Micromax Service centre as a customer care officer for more than 1 and ½ year.
Sayona Offset Hub
Factory production manager
Job overview
- Work as a Factory production manager at Sayona Offset Hub 1 years
- Factory Incharge | Manufacturing Company
BSC Academy
Executive manager and councillor
Job overview
- Work as a Executive manager and councillor at BSC Academy 7 month
Meadowkart Pvt. Ltd.
Senior Customer Support Executive
12.2023 - Current
Job overview
- Handling customer queries through call and chat support with quick and accurate resolution.
- Managing and monitoring morning delivery operations to ensure on-time service.
- Coordinating with riders and delivery teams for smooth last-mile delivery.
- Updating customer-wise product orders and ensuring accuracy in the system.
- Resolving delivery issues, reschedule requests, and product-related escalations.
- Maintaining daily reports and ensuring service quality standards.
- Supporting team operations during high volume and critical delivery days.
- Providing clear communication to customers regarding product availability, delays, and updates.
Education
Vidyasagar Colege for Women’s
B.A from Geography
01.2013
University Overview
Graduated
Arya Kanya MahavidyalayaWB
Higher Secondary from Arts
01.2010
University Overview
CHSE
Mitra Balika Vidyalaya
Secondary
01.2008
University Overview
WBBSE
Skills
Operations oversight
Workforce management
Production scheduling
Order fulfillment
inventory control
Offset manufacturing
Quality assurance
Time optimization
problem resolution & decision making
Documentation management
Safety compliance oversight
Effective communication
Fundamentals of computing
Microsoft Office Suite
Microsoft Office Suite Internet proficiency
Interests
Listening to music
Reading storybooks
Personal Information
Personal Information
- Date of Birth: 04 November 1990
- Nationality: Indian
Timeline
Senior Customer Support Executive
Meadowkart Pvt. Ltd.
12.2023 - Current
Marketing and Sales
Avon beauty products India pvt ltd
Receptionist
Astrology Dipartment
Telecom
Idea Celular Telecom
Customer care officer
Micromax Service centre
Factory production manager
Sayona Offset Hub
Executive manager and councillor
BSC Academy
Vidyasagar Colege for Women’s
B.A from Geography
Arya Kanya Mahavidyalaya
Higher Secondary from Arts
Mitra Balika Vidyalaya
Secondary