Swathi Chandrashekar
Assistant Manager
Hyderabad ,Telangana
Summary
To work with professionally managed organization wherein I can utilize my knowledge and experience for achievement of the organization’s goals, and Self-development.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Customer Relationship Officer
Bandhan Bank Ltd
Bangalore
07.2020 - 02.2023
- Performing the due diligence on new clients, requesting the KYC information review and verification of received documentation and making a analytical risk assessment for new clients
- Performs independent check of KYC information provided by front office
- Review documentation to prevent fraud money and identify theft loses
- Handled Cash and Kept track of inventories
- Engage the employees of bank branches in regular discussion to transfer knowledge about insurance, company’s product offering and documentation part for KYC & AML guidelines.
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
- Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
Content Writer
Skimbox Digital Marketing Company
05.2019 - 06.2019
- The impact of content writing towards achieving higher SEO for Skimbox.
- Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating and authentic approach.
Brand Promoter
ITC Ltd
Bangalore
01.2019 - 01.2019
- Promoted ITC personal care products
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
Education
PGDM - Marketing And International Business
Indus Business Academy
Bangalore 06.2018 - 03.2020
B.B.M - Business Management
Shree’s B.B.M & B.Com College
Raichur 07.2015 - 05.2018
P.U.C -
Shivaraj, PU
06.2013 - 04.2015
S.S.L.C -
Mother’s Education Trust
Raichur 06.2000 - 1 2013
Skills
Documentation review
ComplianceCustomer handling
Customer Due Diligence
High Risk Account Reviews
Internal Audit
MS Office
Timeline
Customer Relationship Officer
Bandhan Bank Ltd
07.2020 - 02.2023
Content Writer
Skimbox Digital Marketing Company
05.2019 - 06.2019
Brand Promoter
ITC Ltd
01.2019 - 01.2019
PGDM - Marketing And International Business
Indus Business Academy
06.2018 - 03.2020
B.B.M - Business Management
Shree’s B.B.M & B.Com College
07.2015 - 05.2018
P.U.C -
Shivaraj, PU
06.2013 - 04.2015
S.S.L.C -
Mother’s Education Trust
06.2000 - 1 2013