Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Traits
Timeline
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Swathi Manjunathan

Bangalore

Summary

Results-driven IT Professional with 9 years of experience in the computer software industry. Proven expertise in development, testing, debugging, and quality analysis, leading to the successful implementation of robust applications. Recognized for strong documentation skills and commitment to high-quality standards. Aiming to leverage technical proficiency to drive innovative solutions in a dynamic environment.

Detail-oriented business analyst with several years of experience conducting analysis and research to come up with solutions to common business problems. Polished in formulating business improvement strategies and overseeing new technology and system implementation. Commercially-aware professional with in-depth knowledge of computing systems and project management techniques.

Overview

9
9
years of professional experience

Work History

Senior Business Analyst

Tata Consultancy Services
Bangalore
07.2022 - Current
  • Expertise and worked in a project in CBA called CommAssets program with an objective of developing inhouse platform to enable Big Data analytics for the banking data
  • Responsible for carrying out Inception, Brown bag sessions to break down bigger requirements with Solution Designers. POs and Leads
  • Responsible for carrying out grooming session with development team and break down requirements into Epics, Features and User stories
  • Carried out requirements refinement sessions with POs for picking up the priority tasks to carry out all the Sprint activities
  • Developed functional-driven documents incorporating Behavioral Driven Business Acceptance Criteria.
  • Experienced in RAID analysis of a problem statement and in impact and root cause analysis for any requirements which bind business and technical aspects
  • Drove business requirements with utmost stability, reliability and performance in SQL statements in banking platform
  • Discuss new requirements / enhancements as requested and working on development of the same , also determining system efficiency and functionality by liaising with internal departments and end-users.
  • Reporting to Management and obtaining approval for system development projects.
  • Efficiently integrating new systems, programs, and applications with business operations and services.
  • Collaborated with various network teams to establish system requirements and document development.
  • Established routine and effective rapport with team lead, BA lead and project manager allowing myself to get insights of the project that play a part in understanding the nature of the product/service/requirements.
  • Facilitated joint application development sessions for gathering and defining data conversion and business requirements.
  • Investigated and documented technical interface requirements that would best suit the needs of the technical architectural development assumptions.
  • Executed SQL to extract data from different sources and presenting the data in an easily understandable way for the business process data flow design of each project documented.

Key Skills/Experience Gained: Business Analysis, Data analysis, SQL, TERADATA, JIRA, GitHub, Confluence, Project Management, Agile methodologies

Senior Software Engineer

ARICENT (Now ALTRAN part of Capgemini)
Bangalore
04.2018 - 07.2022
  • Comprehended protocol, delivered client support.
  • Analyzed customer feedback for requirement development and enhancement execution.
  • Testing of features and component functionality relating to DRA, GTPR and HTTP, PFCP routers
  • Debugging and Configuration changes specific to protocols
  • Automation of major features and functionality check of the components using Shell scripting and TET framework specific to the products.
  • Performance and regression testing of different products
  • Have been a key resource in testing the major features of different products and debugging the customer issues
  • In-depth knowledge in Traffic analysers using Wireshark, Seagull, SOAPUI.
  • Excellent knowledge in writing scripts using Shell scripting and Python basics.
  • Have been given ownership for major features in DRA, PFCP and GTPR products
  • Been a part of config development and config enhancements of DRA, PFCP products and understanding the usage of different tools specific to product
  • Have taken initiative to upgrade my python skill set which I will be using in automating some basic functions for product features.
  • Hands on Experience on SQL queries and Shell scripting involving TET framework.
  • Provide solution walkthrough and remedies plan with business and clients.
  • Develop technical documents to accurately represent the feature implementations and application design for different network protocols
  • Involved in analysis, design, fixing and testing of defects identified in existing systems
  • Played a major role in assisting and guiding fellow team mates for major/minor releases and also understand the implementation of protocols
  • Demonstrated the creativity and innovation in applying solutions for the benefit of the customers
  • Received the WOW excellence award for customer delivery.Have been recognized under CLIENT FIRST award and TEAM EXCELLENCE award

Key Skills/Experience Gained: DRA Config,GTPR and HTTP Protocols, Shell Scripting, TET framework, Quix, IUMStudio, vncViewer, XMING, Simulapp, JMETER, SOAPUI, TCPMON, MySQL and Oracle DB, JIRA, Wireshark, YAML

Software Engineer - Development

ARICENT (Now ALTRAN part of Capgemini)
Chennai
08.2016 - 04.2018
  • Implementation and Support of E-series routers
  • Discuss new requirements/enhancements as required by business of customers and working on developing the new flows for the applications
  • Prepared action plans identifying areas for improvement and modification.
  • Understanding user requirements and system specifications
  • Maintenance of E-Series routers and Bug Fixing. Resolving customer CRs and queries and providing the hotfixes
  • Understanding the code flow and have also trained people on the same
  • Document and demonstrate solutions by developing documentation and code comments
  • Worked passionately towards customer delivery

Key Skills/Experience Gained : C++ language Basics, Forwarding Module, Protocols, ClearCase, GDB, Wireshark, Cscope, Araxis Merge, SQL , Cloud platform

Education

Bachelor of Engineering - Electronics and communication

S.J.C. Institute of Technology
01.2015

Skills

  • Business analysis
  • Data analysis
  • Agile methodologies
  • Requirements gathering
  • Stakeholder management
  • GitHub
  • SQL
  • JIRA
  • Confluence
  • UNIX Shell scripting
  • Root cause analysis
  • User story development

Accomplishments

  • Program Certification for Communication and Collaboration, Cyber Security.
  • Attended internal trainings relating to skill development Python Basics, Linux Programming, Automation, Data Communications and Networking Basics, Shell Scripting.
  • Certified AWS Cloud Practitioner
  • Was recognized for WOW Team Excellence award for delivering the client requirements on time.
  • Individual Recognition under KUDOS for Accountability, Individual Contribution and Client Delivery.
  • Team Excellence Awards for Accountability, KUDOS Award.

Personal Traits

  • Flexible and versatile to adapt to any new environment.
  • Good Interpersonal and Communication skills.
  • Good Analytical skills with quick learning ability and exposure in debugging.
  • Quick learner, smart working with proven analytical skills and ability to learn from others and work as a team.

Timeline

Senior Business Analyst

Tata Consultancy Services
07.2022 - Current

Senior Software Engineer

ARICENT (Now ALTRAN part of Capgemini)
04.2018 - 07.2022

Software Engineer - Development

ARICENT (Now ALTRAN part of Capgemini)
08.2016 - 04.2018

Bachelor of Engineering - Electronics and communication

S.J.C. Institute of Technology
Swathi Manjunathan