Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Swathi Raikwar

Swathi Raikwar

Implementation Consultant
Surrey

Summary

Multi-tasking Consultant well-known for successfully taking projects from beginning stages to completion. Polished and professional offering proficiency in Python technology. Commended for consistently meeting new technical challenges and finding solutions to satisfy customer needs.

Overview

6
6
years of professional experience
7
7
years of post-secondary education

Work History

Lead Consultant - Implementation Conversion

FIS Global
Pune
08.2021 - 09.2022
  • Prepared project lifecycle documentation and project management plans.
  • Determined areas for improvement and implemented processes to alleviate problems.
  • Analyzed requirements, developed cost estimates, evaluated alternative solutions and supported information system acquisition and implementation.
  • Developed custom solutions based upon clients' strict requirements.
  • Gathering insights from given data and understanding patterns and making predictions using powerful visualizations.
  • Created data visualization graphics, translating complex data sets into comprehensive visual representations.

Python Developer

Quess Corp Staffing
Pune
11.2020 - 08.2021
  • Worked independently to design, develop and test code.
  • Identified possible system enhancements to improving functionality and streamline administration.
  • Collaborated with quality assurance team to verify correct implementation of software development changes.
  • Followed best practices with code development, maintenance and testing to improve solution design.
  • Collaborated closely with team to create story points and sprint planning.
  • Integrated Java-based web services into database management projects using Python.

Customer Relations Associate

Tech Mahindra Business Services
Pune
02.2018 - 02.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Senior Software Engineer

Capgemini
Hyderabad
06.2015 - 08.2017
  • Trained and mentored junior developers and engineers, teaching skills in Agile Testing and automation and working to improve overall team performance.
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
  • Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
  • Offshore corporate office contact for project RBC, handled all questions and issues from clients and onshore managers.
  • Led a team for agile testing and automation process to help operations meet and exceed quality standards and reduce costs.
  • Created test scripts in Robot Framework to manage automated testing and maintained quality assurance procedure documentation.
  • Updated training material and ran on-boarding sessions to train incoming team members.

Education

Master of Science - Analytics - Artificial Intelligence

Northeastern University
Vancouver, Canada
09.2022 - Current

Bachelor of Science - Electronics And Communication

Lovely Professional University
Pujab, India
08.2011 - 05.2015

12th - Major in Science

Narayana Junior College
Hyderabad, India
05.2009 - 05.2011

10th -

Oasis School of Excellence
Hyderabad, India
05.2008 - 04.2009

Skills

Technical implementation

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Accomplishments

  • Received Above and Beyond award for completing project 4 months before deadline
  • Received multiple top performer of the month awards for making most sales in a month.
  • Appreciated a Arbie award from RBC Client for intiative taken to automate testing methodilogies for several applications.
  • Honored by ex-president as National Green Cop for developing Gobar Gas Plant plan as one of best in the state.

Timeline

Master of Science - Analytics - Artificial Intelligence

Northeastern University
09.2022 - Current

Lead Consultant - Implementation Conversion

FIS Global
08.2021 - 09.2022

Python Developer

Quess Corp Staffing
11.2020 - 08.2021

Customer Relations Associate

Tech Mahindra Business Services
02.2018 - 02.2020

Senior Software Engineer

Capgemini
06.2015 - 08.2017

Bachelor of Science - Electronics And Communication

Lovely Professional University
08.2011 - 05.2015

12th - Major in Science

Narayana Junior College
05.2009 - 05.2011

10th -

Oasis School of Excellence
05.2008 - 04.2009

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Swathi RaikwarImplementation Consultant