Swathi Priya Natarajan

Project: ADI Digital Health

• Collaborated with AWS solution architects to design and implement scalable microservices using AWS-native technologies.
• Defined and documented comprehensive API specifications, including data payloads, endpoints, and security models.
• Coordinated across cross-functional teams, including frontend, Mulesoft, SAP source systems, QA, and DevOps, to elicit and finalize technical requirements.
• Acted as Scrum Master for the Data Engineering team, driving Agile ceremonies like sprint planning, backlog grooming, and team velocity tracking.
• Maintained a centralized data marketplace by data mapping and resource mapping between systems.

Project: Foresight Data Lake

• Collaborated with the analytics team to understand business requirements for Tableau dashboards, and aligned data product design to support critical KPIs.
• Identified and extracted key data fields from source systems required for various dashboards, ensuring smooth ingestion into the data lake for downstream use.
• Designed datasets and curated data models to support analytics in areas such as manufacturing operations, logistics, supply chain, and inventory management.
• Led end-to-end project planning and execution through the SDLC, including scope definition, timeline estimation, and risk mitigation.
• Conducted resource allocation and capacity planning to balance workload across data engineering, and testing teams.
• Created data flow diagrams and data architecture models to ensure clear visibility and traceability of business logic.
• Managed stakeholder engagement through regular reviews, requirement walkthroughs, and solution presentations.
• Authored complex SQL queries to support data validation, business analysis, and stakeholder ad hoc needs.

Project: IQVIA-Study HUB

• Acted as Product Owner and Business Analyst across multiple scrum teams working on CRM modules.
• Conducted detailed requirement elicitation from stakeholders including Research Directors and clinical coordinators.
• Facilitated backlog grooming, story refinement, and prioritization with the development team.
• Authored user stories, acceptance criteria, and sprint plans using JIRA and Confluence.
• Managed inter-team collaboration across technology stacks to ensure timely delivery.

Project :Open Enrollment

• Authored and maintained Business Requirement Documents (BRD) and Technical Specification Documents to support new and updated plan configurations.
• Performed backend configuration updates using SQL queries and workbench tools to reflect plan changes and eligibility rules.
• Facilitated client demonstrations, managed stakeholder reviews, and collaborated closely with QA and Dev teams.
• Performed root cause analysis and defect resolution, ensuring quick turnaround during the OE testing cycles.

Project: Union Negotiations & ACA Compliance

• Created and updated System Specification Documents (SSD) to support benefits processing updates.
• Coordinated directly with client stakeholders to gather, clarify, and validate requirements.
• Handled annual healthcare enrollments for various employee populations, ensuring eligibility and coverage rules were correctly applied.
• Led ACA-related efforts, including the generation and submission of IRS forms 1095-B and 1095-C, acting as the Single Point of Contact (SPOC) for ACA enhancements across multiple clients.