SWATI
Lingasugur
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of professional experience
Work History
Assistant Manager
ICICI Bank
12.2022 - Current
- Opening a Saving account and current account and Trust accounts
- Pitching and convincing for credit cards, accounts, Fd and Rd, Jewel Loan, Sip and demat account etc
- Going for market Activities to understand Customer Needs
- Cross selling the Products In cash Counter
- Approaching 360 degree Products
- Maintaining Daily Reports
- Created reports on sales trends, inventory levels, and financial data.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained up-to-date knowledge of company products and services.
Relationship Manager
Teleperformance
Bangalore
09.2021 - 07.2022
- Worked as Rm for axis Bank ltd (Teleperformance Company)
- Calling to Customers
- Convincing for products sale i.e., Fd, Life Insurance, health Insurance, Gold loan And For Cards
- Giving customer service like issuance of cheque book, Debit card and updation of address, mobile number, Email id Etc
- Analyzed competitors and market trends to facilitate business growth.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
Education
B.B.M -
Akkamahadevi University
Vijayapur01-2020
PUC - SCIENCE
Sreeyam PU College
Gulbaraga01-2017
SSLC -
Karnataka Board
01-2015
Skills
- MS office
- Market analysis
- Knowledge of Take over
- Sales strategies
- Relationship building
- Time management
- Communication skills
Websites
Personal Information
- Date of Birth: 15th April 2000
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Languages
- English
- Hindi
- Kannada
Hobbies and Interests
- Reading books
- Singing
- Indoor games
Disclaimer
I hereby declare that all the statements made in this resume are true and complete to the best of my knowledge and belief.
Personal Dossier
Near Kuppibhima Temple kasabalingasugur, Lingasugur, 584122 8105337336
Languages
Kannada
First Language
Hindi
Intermediate
B1
English
Proficient
C2
Timeline
Assistant Manager
ICICI Bank
12.2022 - Current
Relationship Manager
Teleperformance
09.2021 - 07.2022
B.B.M -
Akkamahadevi University
PUC - SCIENCE
Sreeyam PU College
SSLC -
Karnataka Board