Summary
Overview
Work History
Education
Skills
Websites
Certification
Personal Information
Languages
Timeline
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SWATI DEVJANI

New Delhi,New Delhi

Summary


Dynamic and team-oriented IT Project Manager with 10 years of experience in asset management, risk mitigation and project leadership. Innovative and driven with passion for delivering high-quality work. Detail-oriented and focused on maintaining organization and identifying opportunities for process improvements.

Overview

13
13
years of professional experience
1
1
Certification

Work History

IT Project Manager

NCR Voyix
03.2023 - Current
  • Developed project management roadmap to define project objectives, timelines and milestones.
  • Enhanced customer satisfaction with timely deliveries, effective communication, and high-quality results.
  • Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
  • Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
  • Reduced software development timeframes by identifying bottlenecks and optimizing the development process.
  • Provided detailed project status updates to stakeholders and executive management.
  • Led and managed staff of 10 team members engaged in administering complex IT infrastructure.

Scrum Master

Artech Info Systems Pvt Ltd
04.2022 - 03.2023
  • Functioned as a scrum master, leading the delivery of all sprints and facilitating interaction with product owners.
  • Monitor and track progress, prepare status reports, KPIs and resolve issues, coordinating tasks and activities toward project goals.
  • Worked closely with product owners to ensure understanding of user stories and keeping the backlog groomed.
  • Facilitated and participated in Sprint planning, design and estimation and encouraging open communication within the team.
  • Monitored the Sprint Burndown and conduct daily stand-up meetings, fostering open communication within the project team.
  • Ensured timely delivery of all Epics, communicating and collaborating with teams like PT/ST for a smoother Go/No-Go Decision.
  • Collaborated with product owners, upper management, and stakeholders throughout the project lifecycle.
  • Managed product backlog effectively, prioritizing high-value items for faster completion.
  • Streamlined and optimized workflow and communication by implementing Agile frameworks.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.

Scrum Master

Roy Power Systems
03.2018 - 04.2022
  • Facilitated scrum ceremonies including grooming, story walkthrough, sprint planning, retrospectives, daily stand-ups.
  • Managing the bugs list in JIRA ensuring the QA team logs the bugs and other QA tasks in JIRA.
  • Implemented changes and continuous improvement initiatives resulting in increasing the productivity of Scrum Teams.
  • Empowered teams to self-organize and develop cross-functionality.
  • Communicate with management, engineers, product managers and support specialists on product issues.
  • Tracking and communicating team velocity and sprint/release progress.
  • Participate in daily SOS, proactively seeking assistance when required.
  • Managed product backlog effectively, prioritizing high-value items for faster completion.

Electronics Engineer

Eaglet Engineering
07.2012 - 12.2015
  • Follow up with clients to ensure optimal functionality of systems.
  • Report and addressed customer feedback and potential requests.
  • Respond to client support requests, troubleshooting hardware and software issues in a windows environment.
  • Took ownership of customer issues, ensuring problems were resolved to satisfaction.
  • Maintained good interpersonal and customer service skills, communicating with customer through email, chat and phone.
  • Utilizing a variety of software tools to navigate customer accounts, research and review.
  • Installing and upgrading software set up computer hardware systems.
  • Set up and connected efficient interfaces to handle more than 4 tasks simultaneously.

Education

B.Tech - Electronics & Communication Engg.

Laxmi Narain College of Technology

Class XII -

May Flower Public School

Class X -

Maharishi Vidya Mandir

Skills

  • Microsoft Office

  • Microsoft Share point

  • JIRA (CSM Certified)

  • Confluence

  • Software development life cycle

  • Client relations

  • Workday HCM

Certification

  • Silver Award for Commitment and Working Tirelessly on Field Service rollouts, 11/21
  • Bravo E-Thanks for being the onboarding partner for a new employee, 06/21
  • Training in Computer Networking from CRISP (Centre for Research & Industrial Staff Performance)
  • Vocational Training in Doordarshan Kendra Bhopal (Prasar Bharti)
  • Participated in Techno Spire workshop conducted by HCL
  • Training in Embedded Systems & Robotics in IIT Roorkee

Personal Information

Languages

English
Upper intermediate (B2)
Hindi
Intermediate (B1)

Timeline

IT Project Manager

NCR Voyix
03.2023 - Current

Scrum Master

Artech Info Systems Pvt Ltd
04.2022 - 03.2023

Scrum Master

Roy Power Systems
03.2018 - 04.2022

Electronics Engineer

Eaglet Engineering
07.2012 - 12.2015

B.Tech - Electronics & Communication Engg.

Laxmi Narain College of Technology

Class XII -

May Flower Public School

Class X -

Maharishi Vidya Mandir

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SWATI DEVJANI