Swati Gupta
Jaipur
Summary
Experienced Senior Product Analyst with 8+ years of expertise driving end-to-end product delivery across web, mobile, and cloud platforms. Skilled in product strategy, feature prioritization, stakeholder management, and cross-functional collaboration with clients across diverse sectors such as Finance, Insurance, App Development and Telecom. Strong domain knowledge in Microsoft Azure, Data Warehouse and customer experience platforms. Adept at leveraging Agile, UAT, and data-driven decision-making.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Product Analyst
Accenture
05.2020 - Current
- Led product strategy and roadmap development, aligning features with business goals and customer needs.
- Launched multiple products, driving 25% increase in user engagement and 30% revenue growth.
- Collaborated with internal team members and customer representatives to clarify relationship of business and project goals and obtain enhanced perspective of development process.
- Collaborated with cross-functional teams (engineering, design, QA) for timely feature delivery within budget.
- Analyzed data using Toad, Palantir and Power BI to uncover insights and identify key opportunities to inform strategic decisions.
- Prioritized features based on business value, customer impact, and technical feasibility.
- Led UAT testing with 95% success rate, ensuring high-quality releases.
Senior Business Analyst
Kotak Life Insurance
02.2018 - 03.2020
- Led CRM implementation and customer portal for 500K+ users, improving efficiency by 30%.
- Defined BRDs, coordinated with engineering and QA, and led UAT for multiple releases.
- Worked with internal stakeholders and vendors to ensure on-time product delivery.
Business Analyst
Lue Infoservices Pvt. Ltd.
03.2017 - 01.2018
- Managed web and mobile product development for B2B clients across global markets.
- Conducted requirement gathering, created functional specs, and led communications with developers.
- Delivered Android/iOS apps and managed systems integration projects.
Data Analyst Intern
American Express
01.2016 - 06.2016
- Designed reporting validation tool for credit bureau reports, minimizing errors across JAPA, EMEA, and US markets.
- Automated quality checks for regulatory data reporting and created rule-based simulations.
Education
Master of Computer Applications -
Birla Institute of Technology Mersa
Ranchi06-2016
Skills
- Product Strategy & Roadmapping
- Stakeholder Engagement
- Feature Prioritization & Backlog Management
- Agile & Scrum Methodologies
- User Acceptance Testing (UAT)
- Data Analysis/Management
- Requirement Documentation
- Customer Experience Optimization
- Microsoft Teams & Azure
- Data-Driven Decision Making
Certification
- SAFe® 6.0 Product Owner/Product Manager
- Azure Fundamentals AZ-900
- Azure AI Fundamentals AI-900
- Google Project Management Professional Certificate
- IBM Generative AI for Data Analysts
- Palantir Certified Data Analyst
- Advance Networking from HP (Hewlett Packard)
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Product Analyst
Accenture
05.2020 - Current
Senior Business Analyst
Kotak Life Insurance
02.2018 - 03.2020
Business Analyst
Lue Infoservices Pvt. Ltd.
03.2017 - 01.2018
Data Analyst Intern
American Express
01.2016 - 06.2016
Master of Computer Applications -
Birla Institute of Technology Mersa
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