Swati Lall

Governance and Standards:

• Established and enforced data governance policies to ensure data quality, consistency, and security.
• Developed and maintained best practices and standards for Tableau dashboard design, data visualization, and reporting.
  

Training and Enablement:

• Provided training and resources to help users across the organization become proficient in using Tableau.
• Organized workshops, webinars, and training sessions to upskill employees and promote self-service analytics.
• Technical support and troubleshooting assistance to Tableau users.
• Helped users with complex data visualization and analysis tasks.
  

Development and Innovation:

• Lead the development of advanced Tableau dashboards and reports that address key business needs.
• Developed Dashboards for MDs and above to track tableau usage and adoption.
• Implemented new features and functionalities in Tableau to enhance data analysis capabilities and demonstrated those using templates.
  

Performance Optimization:

• Optimized the performance of Tableau dashboards and reports to ensure they run efficiently.
• Implemented best practices for data extraction, transformation, and loading (ETL) processes to improve performance.
  

• Migrated 10 clients to Power BI from Tableau with post implementation support.
• Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
• Onboarded 3 clients in 5 months through various proposals on analytical engagements.
• Trained and supported new team members, maintaining culture of collaboration by leading a team of 6.
• Defined work plans in alignment with stakeholder requirements.

• Implemented Tableau at PwC Japan, with end to end configurations, onboarding, migrations and post implementation support.
• Handled analytical requirements of 40+ domestic and international clients (USA, Japan, Australia, Canada) across various domains using Tableau Desktop and Tableau Server.
• Proposed and implemented key metrics like SLA, MTTR, MTTD, Threat Intelligence dashboards, incident statistics and internal management dashboards.
• Worked with multiple stakeholders and provided end to end support through data modellin and visualization .

• Collaborated with cross-functional teams to achieve project goals on time with various analytical tools.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Followed all company policies and procedures to deliver quality work.
• Developed strong client relationships through consistent communication and attentive service.