Swati Narayan
Patna
Summary
Assistant Relationship Manager with expertise in insurance sales. Skilled at building strong client relationships for more then one year, understanding their needs, and offering the right insurance solutions. Experienced in driving sales, providing great customer service, and managing client accounts to ensure long-term satisfaction. Strong communication skills, able to clearly explain complex insurance options and maintain positive client interactions.
Overview
5
5
years of professional experience
Work History
Assistant Relationship Manager
PNB MetLife
11.2024 - Current
- Employee of the month Jan 2025
- Built relationships with customers to encourage repeat business.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Customer support executive
Teleperformance
01.2020 - 07.2020
- Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
- Listened to customers' questions and concerns to provide answers or responses.
- Collected customer information and analyzed customer needs to recommend potential products or services.
Education
Graduate - Patna Women's College
B.COM
56%06.2024
School - S M Inter College Hajipur
Commerce -74.2 %
03.2021
Skills
- Computer Skills
- Ability to Work Under Pressure
- Microsoft PowerPoint
- Microsoft Excel
- Communication Skills
- Cross-selling products
- Banking
Language
- English - Proficient (C2)
- Hindi - Proficient (C2)
Timeline
Assistant Relationship Manager
PNB MetLife
11.2024 - Current
Customer support executive
Teleperformance
01.2020 - 07.2020
Graduate - Patna Women's College
B.COM
School - S M Inter College Hajipur
Commerce -74.2 %
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