Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
Generic
SWATI PATIL

SWATI PATIL

Head HR - Zimetrics Technologies
Pune

Summary

  • Accomplished HR Leader with 20 years of global experience driving people strategy, organizational transformation, and employee experience across IT, retail, and professional services. Proven success in scaling HR operations, shaping talent development, and serving as a trusted advisor to CXOs. Expert in Change Leadership, Talent Acquisition, consistently delivering measurable results in employee retention, engagement, and leadership readiness. Certified Future CHRO (ISB) with advanced credentials in Organization Development, Psychometric Analysis, and Competency Mapping.

Overview

21
21
years of professional experience
7
7
Certifications

Work History

Head – Human Resources

Zimetrics Technology Pvt. Ltd.
09.2021 - Current
  • - Directed strategic HR for a 360+ global workforce across India, USA, and Canada, directly advising the CEO on people strategy.
  • - Implemented a talent acquisition framework that improved time-to-hire by 30% and enhanced candidate quality.
  • - Designed career development programs that strengthen the leadership capabilities for critical roles.
  • - Spearheaded employee engagement initiatives, boosting satisfaction scores by 20% in two years.
  • - Strengthened HR operations, ensuring 100% audit readiness during global scale-up.

Group Manager – Talent Acquisition

Cybage Software Pvt. Ltd.
04.2013 - 08.2021
  • - Built and executed talent acquisition strategies that supported rapid growth from 3,000 to 4,000 employees.
  • - Won Best in Employer Branding (People Matters TA Conference 2019).
  • - Mentored and developed high-performing recruitment teams, improving closure rates by 25% YoY.
  • - Designed candidate experience frameworks, significantly enhancing offer-to-join ratio.

Learning & Development Consultant

Attrans Management Solutions
02.2012 - 03.2013
  • - Designed and delivered leadership development programs, improving manager effectiveness by 15% (measured via 360 feedback).
  • - Facilitated change management workshops that enabled smoother adoption of new processes across client organizations.

HR Manager

Link Info Business Services India Pvt. Ltd.
11.2009 - 01.2012
  • - Directed HR operations for a cross-border professional services JV, ensuring 100% compliance with Indian & international labor laws.
  • - Steered the completion of appraisals as per Infosys timelines; supported matters related to Compensation and Benefits; ensured strict adherence to training plans agreed during appraisal discussion, driving a 25% increase in productivity across key teams.
  • - Served as Director for Link-Info Business Services, along with Human Resource Manager, with accountability for compliance with various authorities such as Registrar of Companies and Reserve Bank of India; also liaised with various Authorities, Banks, & Consultants.

Area HR Head

Shoppers Stop Ltd.
01.2005 - 10.2009
  • - Managed HR operations across multiple retail outlets with 500+ employees under scope.
  • - Implemented employee engagement and retention strategies that reduced attrition by 18% over three years.
  • - Instituted the practice of hiring Project Trainees from Management Institutes, thereby building the brand image of Shoppers’ Stop at campuses; offered candidates a Pre Placement Offer (PPO) after their assessment, thereby reducing the employment cost and risk of hiring unsuitable candidates.
  • - Excellent track record of enhancing Employee Satisfaction Index (ESI) over the last year; attained No. 2 Position in the chain over the second last ranking last year.

Education

MBA - HR & PGD-Human Resource Management

International School of Business & Media, Pune University
04-2005

Skills

  • Strategic HR Leadership & Business Partnering
  • Talent Acquistion & Management
  • Employee Experience & Engagement Strategy
  • HR Operations & Compliance
  • Change Management & Organizational Transformation
  • Leadership Development & Coaching
  • Employer Branding & Excellence

Certification

Future CHRO Program – Indian School of Business (ISB), Hyderabad

Websites

Timeline

Head – Human Resources

Zimetrics Technology Pvt. Ltd.
09.2021 - Current

Group Manager – Talent Acquisition

Cybage Software Pvt. Ltd.
04.2013 - 08.2021

Learning & Development Consultant

Attrans Management Solutions
02.2012 - 03.2013

HR Manager

Link Info Business Services India Pvt. Ltd.
11.2009 - 01.2012

Area HR Head

Shoppers Stop Ltd.
01.2005 - 10.2009

MBA - HR & PGD-Human Resource Management

International School of Business & Media, Pune University

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SWATI PATILHead HR - Zimetrics Technologies