Swati Rathod
Mumbai
Summary
Experienced Senior Manager proficient in managing reporting, budgeting and compliance areas. Adept at updating and working with executive leadership. Bringing superior skills in planning, negotiation and complex problem-solving gained over 15+ years of HR experience.
Overview
16
16
years of professional experience
Work History
Senior Manager, Human Resources
Accurate Background Business Processing Pvt Ltd
Mumbai
08.2022 - 06.2023
- Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
- Collaborated with cross-functional team members to build and execute development plans.
- Assisted senior management in developing strategic objectives related to workforce planning.
- Researched best practices in HR operations to ensure that the organization is compliant with current regulations.
- Managed all recruitment processes including job postings, interviews, background checks, offer letters and onboarding activities.
- Developed and implemented HR strategies and initiatives aligned with the overall business strategy.
- Organized team building activities to promote collaboration among different departments within the organization.
- Identified potential areas of risk within the organization's HR practices and provided solutions accordingly.
- Created a comprehensive handbook outlining company policies for all employees.
- Analyzed data from surveys and other sources to assess employee satisfaction levels across the organization.
- Provided guidance on organizational design, change management, succession planning, talent management, and compensation practices.
- Facilitated effective communication between managers and employees by providing guidelines on best practices in handling workplace disputes or conflicts.
- Advocated for employee needs and benefits, promoting engagement, transparency and interactive communication.
- Identified and developed quality talent acquisition strategies and programs to increase talent pool.
- Partnered with senior business leaders in planning and delivering robust talent plan aligned with business objectives.
- Coordinated annual performance reviews for all employees based on established criteria.
- Conducted exit interviews to identify areas of improvement in the organization's policies and procedures.
- Monitored compliance with employment laws and regulations by conducting regular audits of payroll records and other documents related to human resources functions.
- Liaised between management and employees by relaying work information, adjustments and grievances.
HR Manager
DATAMARK BPO LLC
Mumbai
06.2018 - 05.2022
- Prepared and led new employee orientation to familiarize with company policies, procedures, culture and campus.
- Conducted recruitment process for new hires, including job postings, interviews and background checks.
- Developed and implemented HR strategies to improve employee engagement and retention.
- Prepared reports summarizing recruitment activities, turnover rates, absenteeism trends.
- Organized and facilitated team-building activities, including monthly staff meetings.
- Proactively identified and solved complex HR problems that impacted operations management and business direction.
- Facilitated and processed payroll using [Software].
- Created and updated personnel files by entering information in HRIS.
- Collaborated with other departments to create a positive work environment that promotes collaboration among teams.
- Ensured compliance with all state and federal employment laws including wage and hour regulations.
- Provided guidance on labor law regulations to ensure compliance with applicable laws.
- Developed processes for onboarding new hires into the organization's culture.
- Analyzed employee surveys to identify areas of improvement in workforce productivity.
- Organized career development initiatives such as workshops, seminars and networking events.
- Directed HR programs, policies and processes to improve operational efficiency.
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Provided HR consultation services to leadership and department heads.
- Identified operational weaknesses to improve or innovate people, programs and processes.
- Compiled reports to provide management with accurate information and comply with policies and procedures.
Senior Manager - Talent Acquisition
TimesPro - Times of India
Mumbai
01.2016 - 06.2018
- Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
- Collaborated with cross-functional team members to build and execute development plans.
- Collaborated with external vendors to negotiate contracts that met company requirements while minimizing costs.
- Provided strategic direction to departmental heads regarding resource allocation decisions.
- Worked cross-functionally with marketing, sales and finance departments.
- Participated in recruitment initiatives by interviewing potential candidates and selecting suitable hires.
- Created detailed reports on project progress for senior management review.
- Developed long-term relationships with key stakeholders including customers, suppliers, regulatory bodies.
- Maintained adequate staffing to meet objectives within budget.
- Developed and led process improvements to optimize operations and reduce costs.
- Introduced channels like campus hiring, social media hiring thereby reducing recruitment cost per hire by 30%.
- Executed hiring for all leadership roles in Timespro within a span of 3 months thereby assisting business revenue margin increase within the first year of operations
Senior Talent Acquisition Manager
Tata Consultancy BPS Ltd
Mumbai
04.2012 - 01.2015
- Developed and implemented recruitment strategies to meet the company's talent acquisition goals.
- Managed relationships with external recruiters and staffing agencies to ensure a continuous supply of qualified candidates.
- Established metrics for measuring success of recruiting efforts such as time-to-fill or cost per hire ratios.
- Created job postings, sourced potential candidates, conducted interviews, and extended offers of employment.
- Negotiated job offers between prospective employees and management teams ensuring terms were equitable for both parties
- Maintained applicant tracking system by creating requisitions; entering candidate information; updating status of applicants; running reports; verifying I-9 documentation.
- Consulted with hiring managers to further understand business requirements and inform pipeline development.
- Coordinated onboarding activities for new hires including orientation sessions and paperwork completion.
Senior Manager HR
Pan India Network Pvt Ltd
Mumbai
04.2007 - 04.2012
- Drafted technical documentation for the purpose of providing instructions on how to use various HR systems applications and modules.
- Prepared detailed reports outlining system usage statistics, resource utilization trends.
- Provided guidance on Human Resources system processes and procedures to ensure that they are in compliance with company policies.
- Evaluated vendor proposals related to the acquisition of software licenses or upgrades needed for maintaining HR Systems performance standards.
- Managed the design, development, testing, implementation and support of Human Resources systems projects.
- Identified opportunities for process automation within HR Systems environments.
- Ensured data accuracy across all HR systems modules through regular audits of data entries and reports generated from them.
- Developed and implemented strategies to improve Human Resources systems performance, reliability, and scalability.
- Directed HR programs, policies and processes to improve operational efficiency.
Education
MBA - Human Resources Management And IR
XLRI Jamshedpur
Jamshedpur01-2013
Bachelor of Science - Physics And Applied Computer Science
Ramniranjan Jhunjhunwala College
Ghatkopar, Mumbai06-1994
Skills
- Succession Planning
- Organizational Development
- HR Policy Development
- Payroll Management
- Diversity and Inclusion
- Recruitment Strategies
- Employee Relations
- Career Development
- Talent Acquisition
- Leadership Coaching
- Employee Engagement
- Performance Assessment
- New Employee Orientation
- Compensation Structuring
- Leadership Development
- Policy Enforcement
- Employee Handbook Development
- Legal Compliance
- Human Resources Operations
- Employee Retention
- Exit Interviews
- Performance Appraisal
- Benefits Programs
Accomplishments
Best Recruitment Practices - TimesPro
Apr 2018
HR Team was awarded the Best Recruitment Practices for hiring and creating employment opportunities for remote cities in India through National Skill Development Initiatives. Being the Sr Manager for Talent Acquisition, played a huge part in hiring remotely and ensuring this initiative is a big success thereby creating a new platform for recruitment in the areas of niche skills.
Global Award for Integrity and Teamwork - DATAMARK, Inc.
Dec 2019
Was Awarded in US Semi Annual Performance Awards for Integrity and Teamwork. For collaboration with Business and creating a robust HR system to help the company achieve its goals.
Timeline
Senior Manager, Human Resources
Accurate Background Business Processing Pvt Ltd
08.2022 - 06.2023
HR Manager
DATAMARK BPO LLC
06.2018 - 05.2022
Senior Manager - Talent Acquisition
TimesPro - Times of India
01.2016 - 06.2018
Senior Talent Acquisition Manager
Tata Consultancy BPS Ltd
04.2012 - 01.2015
Senior Manager HR
Pan India Network Pvt Ltd
04.2007 - 04.2012
MBA - Human Resources Management And IR
XLRI Jamshedpur
Bachelor of Science - Physics And Applied Computer Science
Ramniranjan Jhunjhunwala College