Swati Suman
Senior QA Lead and Business Analyst
Pune
Summary
Problem-solving Quality Assurance Senior Lead skilled in analyzing functional, user experience, and technical requirements during the complete software life cycle. Strong attention to detail ensuring issues are logged and resolved prior to launch. Software Tester effective at working in fast-paced testing environments to review software at each stage of development and production. Checks function, layout and operation for usability and visual design issues. Familiar with working in Agile-driven environments.
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Senior Test Lead and Business Analyst
CTFL
- Problem-solving Quality Assurance Senior Lead skilled in analyzing functional, user experience, and technical requirements during the complete software life cycle
- This project was for Australia's first bank, the Westpac Bank
- Strong attention to detail ensuring issues are logged and resolved prior to launch.
- Mentored junior team members, fostering a collaborative work environment and enhancing team performance.
- Streamlined testing processes for increased efficiency and reduced project timelines.
Senior Test Analyst and BA
Mphasis
- Operations Orchestration is used to process loan applications
- ORCA has 6 workflows added to the Project for Wespac Bank, Australia
- Every workflow is automated process
- The process of pooling loans that meet an investor’s requirements and sold to the investor
- Quality checking is completed by the ORCA team to validate the loans prior to sale
- Pooling loans and selling the loans to an investor is a profitable activity for the Bank, as it means that the Bank obtains extra capital to fund further loans
- Selling the loans to an investor means that the investor obtains a secure investment, receiving the interest (CP & PP), fees, Enforcement Expenses, Offset Benefit income and write off losses from the loans
- Improve customer outcomes by providing a digital solution with quicker turn-around times Address customer and business needs by removing non-value add manual tasks and handoffs Reduce operational risk by removing the potential for human processing errors
- Automation will ensure a reduction in human decision making and ensure business rules are accurately followed.
- Incorporated delivery requirements into planning of testing schedules.
- Developed and maintained defect databases for known issues.
UAT Test Lead and Senior BA
Mphasis
11.2021 - Current
- Incentia Pay was founded in 1994, as The Entertainment Book, Incentiapay has pivoted to become Australia and New Zealand’s Premier Entertainment, Lifestyle and Rewards Platform Operator for individuals and enterprises
- Its marketing program connect merchants with consumers seeking great offers on dining, entertainment, lifestyle and leisure experiences through a number of channels that deliver about greater value to existing and prospective users.
- Developed comprehensive test plans and strategies, ensuring thorough coverage of all product functionalities.
- Coordinated communication between project stakeholders, ensuring timely updates on testing progress and results.
- Collaborated with cross-functional teams to ensure seamless integration of new features and bug fixes.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Contributed to a reduction in production defects by conducting thorough regression tests after each code iteration or bug fix implementation.
- Advised developers on problems with databases, performance and other issues.
- Promoted a culture of continuous improvement by actively participating in process reviews and incorporating feedback into subsequent UAT efforts.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Mentored junior team members, leading to increased productivity and skill development within the team.
Senior Test Analyst and Test Lead
Mphasis
04.2016 - 11.2021
- Australia's first bank, and first company, established in 1817 as the Bank of New South Wales, and in 1982 becoming Westpac Banking Corporation
- It also offer home loans to suit every need
- Loans giving you flexibility, certainty or the best of both
- The “Origination System” is Westpac’s version of GOE (Generic Origination Engine) and is used by Westpac staff in the various bank branches located around Australia
- GOE (Generic Origination Engine) is a Loan Origination Application
- It is used to progress loan applications for a specific Tenant (Westpac) from the initial customer application through to Settlement
- GOE provides the core business functionality to support loan origination including modifications to existing loans where additional funding is requested or a change to loan security is requested
- GOE is implemented as a tier client server system with a thin client and the business logic distributed amongst EAServer Components, Weblogic EJB's and Tuxedo Services
- More than 16 application testing is carried out from end-to-end
Education
Bachelor’s in Technology in Information Technology -
Graphic Era University
Higher Secondary - undefined
Higher Secondary - undefined
Skills
Project Management
Business Analysis
Software Testing
Release Management
Quality Assurance Lead
Defect Management
Waterfall and Agile methodologies and hands on experience
Manual and Automation workflow test estimation, planning, designing and execution
Skilled in automation test planning and authoring test documents, test execution and Project Implementation phase
Good knowledge of Banking domain
Good knowledge of Mortgage Insurance
Good knowledge of SOAP UI
Load Runner
QTP/UFT
Ability to learn new technologies and to deliver outputs in short deadlines
Managing defects in HP ALM, Microfocus ALM and ALM Octane
Successfully worked on Onsite assignments for release planning; also involved in product backlog meetings, product reviews and deciding upon further course of action
Implemented best practices for enhancing the performance of the applications and maintaining pace with the current technological change and development
An effective leader with good communication, negotiation and relationship building skills
Testing experience in Functional Testing, System Integration Testing, Service Oriented Architecture testing, Automation testing, Regression testing, Black box Testing
Good team player and take initiative and diligently completing the tasks assigned
Defect monitoring
Manual test case preparation
Amazon Web Services
Key Performance Indicator Tracking
Certification
CTFL
Personal Information
- Father's Name: K P Yadav
- Date of Birth: 03/08/93
- Gender: Female
Awards
- 1 time ACE Award – An annual award in Mphasis for my CSR activities
- 7 times Employee of the Month
Language Proficiency
- English
- Hindi
Disclaimer
I hereby declare that the information given above is true to best of my knowledge.
Timeline
UAT Test Lead and Senior BA
Mphasis
11.2021 - Current
Senior Test Analyst and Test Lead
Mphasis
04.2016 - 11.2021
Senior Test Lead and Business Analyst
CTFL
Senior Test Analyst and BA
Mphasis
Bachelor’s in Technology in Information Technology -
Graphic Era University