Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic
Swati Suman

Swati Suman

Ranchi

Summary

Results-driven professional with over 5 years of experience in the expert network industry, specializing in client relationship management, expert recruitment, and project execution across diverse sectors. Proven track record of delivering high-quality insights to top-tier consulting firms, investment professionals, and corporate clients, under tight deadlines. Skilled in stakeholder communication, team coordination, and end-to-end project lifecycle management. Adept at understanding complex client needs, and sourcing precise subject-matter experts to drive impactful decisions. Committed to operational excellence, client satisfaction, and strategic growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Client Lead

Futureminds Consulting
Gurugram(Remote)
09.2024 - Current
  • Motivated employees to achieve productivity and engagement within established timelines while ensuring quality standards.
  • Accomplished multiple tasks consistently within set deadlines.
  • Maximized team performance through daily activity monitoring and mentoring initiatives.
  • Resolved client disputes promptly, maintaining open communication and high-quality service delivery.
  • Oversaw project lifecycle from initiation to completion, ensuring adherence to schedules.
  • Conducted reviews, planning sessions, and troubleshooting for ongoing projects.
  • Provided regular updates to clients on project progress and interim findings.

Senior Research Associate

Futureminds Consulting
Gurugram(Remote)
08.2023 - 09.2024
  • Conducted comprehensive research to recruit and engage high-level experts across diverse industries.
  • Cultivated relationships with experts to deliver timely, high-quality research insights.
  • Coordinated expert interviews and surveys, ensuring efficient data collection processes.
  • Established strong client relationships to understand research needs and provide tailored solutions.
  • Mentored junior team members, enhancing team performance through knowledge sharing.
  • Managed multiple research projects under tight deadlines while maintaining quality standards.
  • Ensured compliance with internal vetting, data privacy, and regulatory requirements.

Market Research Associate

Futureminds Consulting
Gurugram(Remote)
04.2021 - 07.2023
  • Conducted comprehensive industry research to assess client project requirements in healthcare, finance, technology, and industrial sectors.
  • Identified and recruited subject matter experts via databases, LinkedIn, and internal networks for urgent client needs.
  • Coordinated expert consultations, managing logistics and aligning with client timelines across global time zones.
  • Provided timely updates and expert recommendations to support client communication and improve project outcomes.
  • Ensured compliance with internal and legal standards, verifying all engagements adhered to confidentiality protocols.

Market Research Analyst

Martlenz Knowledege Services
Pune(Remote)
05.2020 - 12.2020
  • Conducted comprehensive online research on pharma, healthcare, and medical devices markets.
  • Supported creation of market reports by analyzing diverse industry topics and compiling databases.
  • Moderated qualitative and quantitative interviews with global healthcare professionals via phone.
  • Interpreted data to generate insights and collaborated with teams for report development.

Sales Executive

Just Miniatures(Williams Marketing OPC Pvt Ltd)
Pune(On-site)
09.2019 - 04.2020
  • Maintained an updated database of clients, market trends, and product information for internal records.
  • Understood customer needs and addressed queries to support business growth.
  • Developed strategies for revenue enhancement through sales and marketing initiatives.
  • Executed B2B lead generation via targeted emailing, cold calling, and email campaigns.
  • Converted positive leads into website registrations, facilitating successful sales closures.

Education

MBA - Marketing And Finance

Icfai Business School
Pune,Maharashtra
02-2019

B.tech,Electronics And Communication

Institute of Technical Education And Research
Bhubaneshwar,Orissa
05-2017

Intermediate

DAV Public School,Hehal
Ranchi,Jharkhand

Matriculate

DAV Punblic School,Hehal
Ranchi,Jharkhand

Skills

  • Project management
  • Client relationship management
  • Qualitative research
  • Team mentoring
  • Effective communication
  • Time management
  • Problem solving
  • Project planning
  • Team building
  • Decision-making
  • Teamwork and collaboration
  • Recruitment
  • Primary Research

Accomplishments

  • Star Performer Certificate for consistent performance and overachieving targets at Futureminds Consulting, October 2022

Certification

  • Star Performer Certificate for consistent performance and overachieving targets at Futureminds Consulting, October 2022
  • Certificate of appreciation for ICFAI 5K charity run in IBS Pune, IBS Pune, 2018
  • Outstanding performer certificate for doing maximum sales for the company during SIP, AIM India Pvt Ltd, 2018 International Convention tour to Dubai, AIM India Pvt Ltd, 2018
  • International Convention tour to Dubai, AIM India Pvt. Ltd., 2018

References

References available upon request.

Timeline

Client Lead

Futureminds Consulting
09.2024 - Current

Senior Research Associate

Futureminds Consulting
08.2023 - 09.2024

Market Research Associate

Futureminds Consulting
04.2021 - 07.2023

Market Research Analyst

Martlenz Knowledege Services
05.2020 - 12.2020

Sales Executive

Just Miniatures(Williams Marketing OPC Pvt Ltd)
09.2019 - 04.2020

MBA - Marketing And Finance

Icfai Business School

B.tech,Electronics And Communication

Institute of Technical Education And Research

Intermediate

DAV Public School,Hehal

Matriculate

DAV Punblic School,Hehal

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