Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Swati Surjuse

Summary

Analytical and results-driven professional with 5+ years of experience in Scaled Agile Framework (SAFe), Scrum, and Agile methodologies • Expertise in Azure Cloud Services, DevOps, Cloud Migration, Business Requirement Gathering, and BRD Documentation • Proven track record in stakeholder, vendor, and resource management, as well as conflict and risk resolution • Experienced Scrum Master leading cross-functional teams to implement Agile practices, ensuring on-time project delivery and customer satisfaction • Skilled in mapping business processes, conducting requirement analysis, defining specifications, and resolving client concerns. Strong understanding of the entire Software Development Life Cycle (SDLC) with Agile methodologies • Expertise in requirement analysis, release planning, and Agile release management • Exceptional communicator with strong relationship-building and interpersonal skills, as well as proficiency in negotiation, presentation, and client relationship management • Always eager to take on new challenges and responsibilities to deliver impactful business outcomes.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Scrum Master & Consultant

Amdocs
Pune
01.2023 - Current
  • Facilitates Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
  • Assists with release planning and coordinated efforts between multiple teams working on related projects.
  • Coached stakeholders on their roles in the Scrum process and how to best support the team's success.
  • Tracking teams’ performance through Azure DevOps and keeping it the source of truth for all work items. Maintained close connection with project personnel to quickly identify and resolve problems.
  • Presenting the status and teams performance in every SOS meeting for a larger audience.
  • Removed impediments for the scrum development team. Handled internal and external conflicts across teams.
  • Gathering and updating project materials, forecasting, project documentation, business flows, and lessons learned documents.
  • Scheduling and allocating work, providing advice and guidance, and resolving problems to meet technical performance
  • Bring ideas from professional facilitation, coaching, conflict management, mediation, and so on to help the team become a high-performance team.
  • Perform revised capacity planned after change in scope/priority so that the team will have minimum impact on the deliverables.
  • Analyze client’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis.
  • Delivered results using strong understanding of project management methodology and PMO standards.
  • Created dashboards using various tools such as JIRA to track project progress and milestones.
  • Led daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
  • Supported the development team in understanding user stories, acceptance criteria and definition of done.
  • Maintained product backlogs, ensuring that items are well defined and prioritized based on business value.
  • Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
  • Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
  • Communicate client’s business requirements by constructing easy-to-understand data.

Azure DevOps Engineer

LTIMindTree
Mumbai
10.2019 - 01.2023

Coordinated all Scrum ceremonies, including Sprint Planning, Daily Standups, Sprint Review, and Release Planning.

Executed a comprehensive release management strategy for 10+ applications, integrating automated testing to ensure quality assurance, and reduced deployment-related errors by 40%, leading to a faster time-to-market for new features.

Championed a culture of ongoing enhancements by facilitating bi-weekly retrospectives, and directly drove actionable insights leading to an average reduction in sprint cycle times.

Bring ideas from professional facilitation, coaching, conflict management, mediation, and so on, to help the team become a high-performance team.

Empowered the team to make system and process improvements, captured in sprint retrospective meetings.

Analyze the client's business requirements and processes through document analysis, interviews, workshops, and workflow analysis.

Liaise between business and developers to ensure a mutual understanding of processes and applications.

Coordinating with cross-functional teams, ensuring adherence to strict deadlines, and ensuring the timely delivery of proposals.

Develop Terraform modules for 10 or more infrastructure setups, and complete the cloud migration.

Conducted various deployments and release management activities for multiple applications in production and non-production environments.

Education

Bachelor of Engineering - Information Technology

Vidyalankar Institute Of Technology
Mumbai
06-2019

Diploma - Information Technology

Shah & Anchor Kuttchi Polytechnic
Mumbai
06-2016

Skills

  • Intuitive team management and coordination
  • Scrum Master
  • SAFe Practices
  • Project Management
  • Good communicator, collaborator, motivator
  • Risk Management
  • Release Planning
  • Conflict Management
  • Client Relationship Management
  • Stakeholder Management
  • Product delivery
  • Customer requirements analysis

Certification

  • Professional Scrum Master I
  • Azure Solution Architect [Az-305]

Timeline

Scrum Master & Consultant

Amdocs
01.2023 - Current

Azure DevOps Engineer

LTIMindTree
10.2019 - 01.2023

Bachelor of Engineering - Information Technology

Vidyalankar Institute Of Technology

Diploma - Information Technology

Shah & Anchor Kuttchi Polytechnic
Swati Surjuse