Accomplished professional with over 18 + years of experience with a solid 9+ years dedicated to project management and serving as a Scrum Master for Agile software development Projects. Operating within an Agile software development framework alongside geographically dispersed teams, delivering strategic outcomes through iterative releases, leveraging a blend of business acumen and domain expertise.
Proficient in orchestrating Scrum ceremonies and facilitating essential meetings such as Sprint Planning, Daily Scrums/Standups, Sprint Review & Retrospective.
Demonstrating strong communication skills and a quick learning aptitude, eagerly embracing evolving technologies.
Effectively managing multiple cross-functional Agile teams across various projects.
Deeply familiar with servant leadership principles, adept in facilitation, conflict resolution, and fostering continuous improvement within team dynamics.
Extensive experience in overseeing onsite/offshore teams for application development, multi-location implementations, delivery management, requirement analysis, feasibility assessment, implementation, support, and maintenance.
Proactive in identifying and addressing risks, collaborating closely with teams to devise effective mitigation strategies.
Exceptional relationship-building capabilities coupled with proficiency in articulate written and verbal communication in English.
Broad-ranging experience spanning both Product and Service-oriented projects.
Demonstrated success in meticulous Project Planning, execution, and timely delivery of numerous projects in a cost-efficient manner, while ensuring top-notch deliverables and customer satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Project Manager Cum Scrum Master
Excelsoft Technologies Pvt
12.2015 - Current
Company Overview: Excelsoft Technologies boasts a two-decade legacy as a prominent player in the e-learning and education sector, offering innovative technology-based solutions primarily tailored for educational publishers, universities, schools, government entities, and corporate clients
Developing comprehensive project plans, including scope, timeline, resources, and budget allocation
Facilitating communication between project stakeholders, including clients, team members, and senior management, to ensure alignment and transparency
Identifying potential risks and developing mitigation strategies to minimize project disruptions
Implementing quality assurance processes to ensure deliverables meet project requirements and industry standards
Facilitating Sprint planning, daily scrum, sprint retrospective meeting and sprint review meetings for the Scrum team
Efficiently allocating resources, including personnel, equipment, and budget, to optimize project outcomes
Managing a big team of 60+ team members working on different projects
Leading and motivating cross-functional teams to achieve project goals within specified timelines
Monitoring project progress, identifying variances, and providing regular status updates to stakeholders
Facilitating Sprint progress and empowering teams to achieve Sprint goals by swiftly resolving impediments
Contributing to user story/PBI creation, grooming, and refinement processes
Collaborating with clients to comprehend project requirements, scope, objectives, and managing change requests as necessary
Working closely with clients and project teams to strategize project deliverables and release plans
Proactively managing and monitoring project risks, devising effective mitigation strategies
Spearheading the creation of essential project documentation including Project Charters, Project Plans, and stakeholder reports
Collaborating with Pre-sales teams to analyze and craft responses for Requests for Proposals (RFPs)
Overseeing Milestone creation, tracking timesheets, and ensuring timely project invoicing
Ensuring prompt delivery of project milestones within agreed timelines and budget constraints
Excelsoft Technologies boasts a two-decade legacy as a prominent player in the e-learning and education sector, offering innovative technology-based solutions primarily tailored for educational publishers, universities, schools, government entities, and corporate clients
Current Project details: I currently work with the CollegeSparc Product team, overseeing all the Projects
CollegeSparc comprises interconnected modules designed to support students throughout their academic journey and beyond
I-Plan: Tailored to Brigham Young University – Idaho in Rexburg, this application is meticulously crafted to meet the university's unique requirements
SP-LAP: A custom application designed exclusively for Singapore Polytechnic, catering to its specific needs
SUSS-IAL: Developed to address the specific needs of the Institute of Adult Learning in Singapore
Other Key Projects in Excelsoft: SSS-Awarding Body Management System (ABMS) - Saudi Skills Standards (SSS) was a pivotal initiative by the Saudi Arabian government aimed at revolutionizing the vocational and higher education delivery and certification processes nationwide
Nanyang Technological University – The objective of this project was to design and develop the existing NTU Alumni Mobile Application, which was available on both IOS and Android platforms through the App Store and Google Play
NCSM (National Council of Supervisors of Mathematics) was an e-learning application based on Moodle, designed to enable leaders in mathematics to analyze their comprehension of specific key areas
Group Program Manager
V5 Global Services Pvt Ltd
10.2009 - 01.2013
Client Account Management
Responsible for Project Profitability
Tracking and maintaining project health
Creation and tracking the Project Plan
Wire framing for various screens
Execution of project using SCRUM Methodology
Team management
Change Management
Invoicing
Risk Management
Day to day client communication
Major Programs undertaken i.e
Eureka forbes ISD Program, Canon ISD Program (For ICP and CSP division), Dell Govt and education Program, HP ISS & ESSN (Server and Storage) Program, TOSHIBA LCD Retail Program, and Canon Supplies Program
Played Product Manager cum scrum master for In-house application development
Recruitment and resource planning
Budget planning and forecasting
Client Management & Client Servicing
Coordinating with Finance department for all the Invoicing and payment related issues
Ensuring timely delivery of the deliverables to the clients, in terms of reports, replacements and hiring
Managing the application Customization for different customers
Maintaining good PR with the client for smooth functioning of projects
Also responsible for bringing new business from the existing clients
Sr, Sales Executives
ITJ Retails Pvt Ltd
05.2006 - 04.2008
Retail Sales/Business Development
Analyzing business potential & executing strategies to drive sales augment turnover and achieve desired targets
Responsible for managing group of retail stores sales in UP
Leading team of Sales coordinators
Render Training to the store staff on monthly basis involving procedures and policies, Time Management, Cash Management, practices to be followed at the store and data required at the H.O
Assisting the store staff in sales by means of proper marketing plans
Resolving day-to-day issues at the store level and solving their grievances if any
Generating Sales Report on weekly basis
Monitoring Stores Sales on Daily Basis
Generating Sales by motivating and guiding the Store Managers and the Store team
Maintaining database of the customer at the H.O
Rewards and Recognitions: Pillar Award
Got Best Deputy Program Manager award for Unattached Programs
Got Best Asst
Program Manager award for Unattached Programs
Got Reach Award for 'Rewarding execution and Commitment'
Responsible for development & implementation of the marketing strategy for Crowd Pulling
Responsible for attractive Store schemes such as STORE OF THE WEEK and SALES PERSON OF THE WEEK
Made store scheme such as APNA SAPNA MONEY MONEY and DIL MANAGE MORE which effectively increased the sales of the stores by 15%
Initiated with Customer Reference Scheme, SMS scheme which pulled the crowds
Education
PGDBM - Marketing and Operations
IMS
Ghaziabad
01.2006
Bachelor of Commerce -
Barkathulla University
Certified Scrum Master -
Scrum Alliance
Skills
SCRUM
Project tracking
Feasibility analysis
Project development
Project development and lifecycle
Budgeting and forecasting
Deliverable tracking
Forecasting
Progress reporting
Cross-functional collaboration
Team collaboration
Project estimation and bidding
Customer relations
Change control processes
KANBAN
Facilitation with Servant Leadership skills
Coaching and Mentoring
Excellent Enabler
Customer/Client Interaction
Release Planning
Quality Assurance
Soft Skills
Communicator
Change Agent
Collaborator
Motivational Leader
Intuitive
Milestone tracking
Project closure
Certification
Certified Scrum Master, Scrum Alliance
Awards
Pillar Award
Best Deputy Program Manager for Unattached Programs
Best Asst. Program Manager for Unattached Programs
Reach Award for Rewarding execution and Commitment