SWATI AWASTHI
Program Manager | Technical Project Manager | Delivery & Execution Leader
Noida
Summary
Results-driven Program & Delivery Manager with 8 years of experience leading multi-project portfolios across SaaS, FinTech, eCommerce, IoT, EdTech, and enterprise platforms. Proven in driving complex initiatives from discovery through scaled delivery while maintaining predictable timelines, budgets, and quality standards.
Expert in Agile and Hybrid delivery models, stakeholder leadership, and business transformation, with a strong foundation in Business Analysis that ensures clarity, risk reduction, and execution excellence. Recognized for rapid technology adoption, strong decision-making under ambiguity, and consistently converting high-risk projects into successful outcomes.
Overview
8
8
years of professional experience
3
3
Certification
Work History
Program & Delivery Leadership
Q3 Technologies
Gurgaon
01.2024 - Current
- Led end-to-end delivery of enterprise SaaS and cloud-native platforms by driving sprint execution, milestone planning, and cross-functional coordination across engineering, QA, DevOps, and security teams.
- Drove end-to-end program governance through milestone planning, SLA tracking, KPI reporting, and risk management to ensure project alignment with strategic objectives.
- Directed serverless modernization initiatives leveraging AWS Lambda, API Gateway, SQS, SNS, and Kinesis by aligning architectural decisions with business priorities and delivery timelines to support scalable real-time applications.
- Owned delivery governance via RAID logs, sprint health dashboards, milestone forecasting, utilization reports, and executive status reporting, enhancing leadership visibility and minimizing delivery risks.
- Led performance optimization programs across cloud data layers, driving latency reduction and achieving over $2,400 monthly infrastructure cost savings through structured prioritization and release planning.
- Proactively managed stakeholder communication, risk mitigation, and dependency resolution across multiple workstreams, maintaining zero critical escalations and high client satisfaction.
- Led Agile ceremonies, including sprint planning, backlog refinement, retrospectives, and stakeholder demos, to maintain consistent team velocity and ensure predictable delivery outcomes.
Project Manager — Digital Transformation & SaaS Programs
Appinventiv
Noida
01.2023 - 08.2023
- Led multiple concurrent digital initiatives across logistics, AI analytics, sports tech, and EdTech platforms.
- Developed project charters, milestone plans, sprint roadmaps, and JIRA governance frameworks to ensure alignment and clarity across initiatives.
- Stabilized high-risk projects by implementing rapid discovery closure, renegotiating timelines, and realigning scope to mitigate risks.
- Improved stakeholder approvals and reduced delivery gaps through proactive risk and change management.
- Optimized team productivity and budget control through KPI-driven health reviews, enhancing project oversight and decision-making.
Business Analyst → Project Manager — Enterprise & Startup Programs
KiwiTech Pvt. Ltd.
Noida
06.2021 - 01.2023
- Delivered multiple enterprise SaaS platforms, Chrome extensions, mobile applications, cloud solutions, and IoT-based products.
- Led full SDLC execution including estimation, budgeting, resource planning, risk governance, and release delivery.
- Drove Agile transformations across project teams ensuring consistent sprint predictability and quality outcomes.
- Created and managed project artifacts, ensuring clarity and alignment across Project Launch Decks, Functional Requirement Documents (FRDs), Minutes of Meetings (MoMs), Project Plans, Release Notes, Billing Trackers, Team Utilization Reports, Budget Reports, Estimation Sheets, Change Requests, Sonar Reports, Delay Analyses, and Key Account Reviews (KARs).
- Partnered with startup founders to convert concepts into funded, market-ready platforms, facilitating successful market entry.
Project Manager — eCommerce Program Delivery
Mobikasa Pvt. Ltd.
03.2020 - 06.2021
- Managed high-volume portfolio of concurrent eCommerce product programs to drive program alignment and strategic initiatives.
- Led execution and quality assurance for eCommerce programs, optimizing performance and enhancing stakeholder communications.
- Implemented sprint governance and quality frameworks, producing executive reports that supported 75% on-time delivery.
Business Analyst & Project Coordinator
Fourtek IT Solutions & The Hashtag Mediatag
05.2018 - 02.2020
- Owned requirement discovery and documentation frameworks, coordinating cross-team efforts to streamline project execution.
- Improved stakeholder alignment and delivery clarity through structured BA practices.
- Developed business specifications and process flows, producing feature documentation like FRS, Proposal, and BRD to support digital platform initiatives.
- Reduced change requests by improving early requirement clarity and risk identification.
- Delivered LMS, automated government HRMS, and developed enterprise web platforms to enhance user experience.
Education
Bachelor of Technology - Computer Science & Engineering
Mody University
01-2018
Skills
- Portfolio leadership
- SDLC governance
- Agile
- Hybrid Delivery Models
- Predictive Delivery Models
- Delivery Optimization
- Continuous Improvement
- Milestone Forecasting
- KPI Performance Tracking
- Global team leadership
- Risk Mitigation
- RAID Control
- Predictability Metrics
- Root Cause Analysis (RCA)
- Stakeholder communication
- Executive communication
- Root cause analysis
- Stakeholder Communications
- Executive Communications
- Cross-Functional Global Team Leadership
Certification
- Advanced Certified Scrum Product Owner (A-CSPO)
- Certified ScrumMaster (CSM)
- Certified Scrum Product Owner (CSPO)
- Big Data with Hadoop Framework
Program Impact Delivery Accomplishments
- Led multi-project enterprise portfolios delivering SaaS platforms, IoT-integrated systems, public sector solutions, and cloud-based products from concept to production.
- Managed cumulative delivery exceeding 10,000+ hours across fixed-cost and long-term engagement programs.
- Achieved consistent 90–95% sprint and milestone success rates through structured execution planning and dependency management.
- Improved delivery predictability by 20%+ through milestone dashboards, performance reporting, and governance reviews.
- Reduced operational delays by 25–30% by proactively identifying risks, resolving blockers, and optimizing workflows.
- Maintained zero-escalation delivery performance across high-visibility client programs.
- Strengthened stakeholder confidence through transparent reporting, SLA alignment, and performance-driven execution.
- Successfully delivered 30+ digital products across SaaS, eCommerce, FinTech, IoT, compliance, and enterprise platforms while managing parallel project portfolios of up to 15 active engagements.
- Recovered delayed discovery and unstable project phases by performing rapid gap analysis, renegotiating timelines, realigning scope, and implementing structured execution plans — converting high-risk projects into successful launches.
- Achieved consistent 80% on-time delivery across Agile and Hybrid projects through milestone forecasting, sprint governance, and proactive risk mitigation.
- Converted MVP product success into expanded delivery programs, securing follow-on mobile platforms and feature scale-ups through strong delivery quality and stakeholder trust.
- Reduced scope creep and post-release defects by introducing structured requirement documentation, acceptance frameworks, and release readiness checkpoints.
- Strengthened client retention and repeat engagements by consistently delivering predictable outcomes, transparent communication, and high-quality solutions.
- Recognized by multiple clients for leadership excellence, strategic thinking, and ability to translate complex business problems into scalable digital solutions.
Timeline
Program & Delivery Leadership
Q3 Technologies
01.2024 - Current
Project Manager — Digital Transformation & SaaS Programs
Appinventiv
01.2023 - 08.2023
Business Analyst → Project Manager — Enterprise & Startup Programs
KiwiTech Pvt. Ltd.
06.2021 - 01.2023
Project Manager — eCommerce Program Delivery
Mobikasa Pvt. Ltd.
03.2020 - 06.2021
Business Analyst & Project Coordinator
Fourtek IT Solutions & The Hashtag Mediatag
05.2018 - 02.2020
Bachelor of Technology - Computer Science & Engineering
Mody University