Swati Sanjay Jewalikar

• Facilitated cross-departmental collaboration to streamline operations and improve service delivery.
• Evaluated and improved existing operational systems, increasing overall efficiency.
• Liaised with departments to address operational issues and enhance communication.
• Generated reports detailing performance metrics against established goals.
• Coordinated daily operations, assigning tasks effectively to staff members.
• Organized meetings and events related to operations to foster teamwork.
• Developed relationships with business leaders to strengthen partnerships.
• Created documentation outlining operating instructions for staff compliance.
• Managed patient admissions and discharge processes in busy ICU environment.
• Coordinated communication between medical staff, patients, and families effectively.
• Managed multiple tasks simultaneously while maintaining attention to detail.
• Assisted with discharge planning by providing families with resources related to home healthcare services or long term care facilities.
• Maintained patient medical records, ensuring accuracy and confidentiality.

Managed customer interactions through CRM software while maintaining precise records.

• Analyzed customer data to identify trends and enhance engagement strategies.
• Trained new staff on CRM tools for effective system utilization.
• Created reports summarizing customer feedback for team improvements.
• Maintained current knowledge of industry trends to inform CRM best practices.
• Identified improvement areas in customer experience through various data analyses.
• Designed customized CRM solutions tailored to client needs and objectives.
• Collaborated with teams to enhance project outcomes and meet product goals.

• Streamlined processes to enhance workflow efficiency through team collaboration.
• Implemented standard operating procedures to ensure compliance with company policies.
• Conducted training sessions for new interns on operational procedures and safety protocols.
• Gathered data on operational performance to identify areas for improvement.
• Maintained strong business relationships by communicating effectively with vendors.
• Participated in team meetings to address project updates and operational challenges.