Sweety B. Shah

Work History

QA Team Leader

Lifecell International Pvt Ltd

Ahemedabad

12.2022 - Current

Handle all products of Lifecell
Handle QA team and solve their problems
Expertise in planning and managing the deadlines
Communicate with all stakeholders to understand the requirement and feasibility
Review all team activity and make sure bug free software
Give all necessary training to the team members
Initiates the QA all process and documentation from ground level
Conducted training and mentored team members to promote productivity and commitment to friendly service.
Mentored and guided employees to foster proper completion of assigned duties.
Built strong relationships with customers through positive attitude and attentive response.
Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
Developed effective improvement plans in alignment with goals and specifications.
Developed and updated tracking spreadsheets for process monitoring and reporting.
Conducted regular reviews of operations and identified areas for improvement.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Coached and motivated 5person QA team to develop competencies

Senior QA Executive

Simform Solutions

Ahemedabad

01.2021 - 09.2022

Communicate with client on slack and solve all his concern
Try to reproduce issues and help team
Manage client weekly call
Make sure project was stable and error free
Use TestRail to write test cases
Conducted investigations into questionable test results.
Reported problems and concerns to management.
Recorded and organized test data for report generation and analysis.
Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
Inspected products and worker progress throughout production

Senior QA Executive

Biztech IT Consultancy

Ahemedabad

01.2016 - 01.2021

Provide training to Trainee and review their projects
Experience in CRM, Mangento, Wordpress and CakePHP projects
Test various Android and IOS mobile app
Help to find out various solutions to the team
Work independently and handle multiple project parallel
Experience in client communication when we outsource our QA Services
Participate in Security training
Knowledge about Jmeter
Reported production malfunctions to managers and production supervisors.
Recorded, analyzed, and distributed statistical information.
Monitored staff organization and suggested improvements to daily functionality.
Investigated customer complaints and performed corrective actions to resolve quality issues.
Performed root cause analysis to identify and resolve quality issues and defects.
Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
Conducted risk assessments to identify and mitigate potential quality issues.
Collaborated with cross-functional teams to develop and implement process and system improvements.

QA Engineer

Multidots Pvt Ltd

Ahemedabad

01.2015 - 04.2016

Performing testing in various types of projects
Tested web application , E-commerce website and mobile application
Experience to test CMS pages
Report bug with all details
Writing test cases and executing them
Involved in manual test execution and was involved in various testing phases like Sanity, Functional, Retesting, System and Smoke Testing
Involved in defect review meetings with the Development team
Tested all application with OS compatibility and browser compatibility with responsive
Supported quality team members during corrective action updates.
Contributed to root cause analysis to determine core reason for failures and errors.
Completed in-depth usability testing on Windows, Android and iOS mobile devices.
Evaluated function, performance and design compliance of every product against design standards and customer needs.
Tested functional and compatibility of new programs or updates in comparison to existing applications.

QA Engineer

Birst India Pvt Ltd

Ahemedabad

01.2013 - 01.2014

Worked with agile methodology
Execute database testing with Sql server
Work in cloud based environment to solve the real problems
Supported quality team members during corrective action updates
Contributed to root cause analysis to determine core reason for failures and errors

Summary

Overview

Work History

QA Team Leader

Senior QA Executive

Senior QA Executive

QA Engineer

QA Engineer

Education

Bachelor of Computer Applications - IT

Master of Computer Applications - IT

Timeline

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