SWETA KUMARI
Flat L507 Ajnara Homes Greater Noida West
Summary
Senior Deputy Manager - Operations Executive with over four years of experience at ICICI Bank Ltd, specializing in high-net-worth client portfolio management and customer relationship enhancement. Demonstrated expertise in Forex Operations, Trade Finance Management, and compliance with RBI, FEMA, AML, and KYC regulations. Proven ability to streamline processes, improve operational efficiency, and drive revenue growth in competitive environments. Focused on business development and achieving organizational goals through effective leadership and collaboration.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sr. Deputy Manager
ICICI BANK Ltd.
Greater Noida
09.2020 - Current
- Responsible for ensuring efficient and high-quality services to the clients within agreed timelines and regulatory norms, including RBI, FEMA, AML guidelines, and KYC norms.
- Performing document scrutiny for KYC.
- Managing all financial affairs related to capital accounts.
- Managing account opening and servicing.
- Verifying transactions for NEFT, RTGS, and fund transfer.
- Performing document scrutiny, setup, and issue resolution for Corporate Internet Banking, Cash Management services, such as Integrated Payment Service, Trade Online, and E-Collection.
- Handling OBCL (Outward Bills under Collection for Lodgment).
- Handling Inward and Outward Remittance.
- Managing service requests and resolving them efficiently.
Education
Post Graduate Diploma in Banking (PGDB) - Banking and Financial Services
ICICI Manipal
Bangalore09.2020
M.Com - Commerce
Nalanda Open University
Patna08.2019
B.Com - Commerce
Patna Women's College
Patna06.2016
Skills
- Customer service: providing the best service to customers and building strong relationships with customers
- Problem solving: understanding the problem of the customer and solving it on time
- Time management: manage workload efficiently on time
- Adaptability: always ready to adapt to new things and challenges
- Performing financial tasks within TAT
- Quick decision-making abilities
- KYC documentation
Certification
AML and KYC certifications from the Indian Institute of Banking and Finance
Timeline
Sr. Deputy Manager
ICICI BANK Ltd.
09.2020 - Current
Post Graduate Diploma in Banking (PGDB) - Banking and Financial Services
ICICI Manipal
M.Com - Commerce
Nalanda Open University
B.Com - Commerce
Patna Women's College
Similar Profiles
Pulkit ChaturvediPulkit Chaturvedi
Financial Analyst – Digital Channels & Partnership at ICICI Bank Ltd.Financial Analyst – Digital Channels & Partnership at ICICI Bank Ltd.
Deepak JangirDeepak Jangir
Assistant Manager-1 (Operation & Finance) at ICICI BANK LTD.Assistant Manager-1 (Operation & Finance) at ICICI BANK LTD.
Rushikesh SonkulRushikesh Sonkul
Branch Credit Manager at ICICI Bank Ltd.Branch Credit Manager at ICICI Bank Ltd.
GAGAN MISHRAGAGAN MISHRA
Deputy Manager at ICICI BANK LTD.Deputy Manager at ICICI BANK LTD.
BHAVESH SHARMABHAVESH SHARMA
Senior Software Engineer at Genpact IndiaSenior Software Engineer at Genpact India