SWETA MISHRA
Pune
Summary
Experienced Scrum Master with 10+ years in IT, specializing in Agile delivery, Sprint Execution, User Story Grooming, Stakeholder Engagement, and Continuous Improvement. Skilled in managing cross-functional teams, optimizing delivery flow, reducing defects, and improving sprint predictability. Strong expertise in manual testing, functional testing, and regression workflows within banking and financial domains.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Scrum Master
TECHPRO COMSOFT PVT LTD
Noida
11.2023 - Current
- Led complete Agile delivery lifecycle ensuring sprint goal clarity, backlog refinement, dependency management, and on-time release execution.
- Facilitated Scrum ceremonies including Sprint Planning, Standups, Reviews, and Retrospectives.
- Partnered with Product Owners to define acceptance criteria, prioritize backlog items, and maintain sprint readiness.
- Built Jira dashboards (Velocity, Burndown, CFD) enabling data-driven decisions.
- Improved sprint flow and predictability by removing blockers early and enhancing Dev-QA coordination.
- Supported SAFe PI Planning with capacity mapping, dependency alignment, and ROAM-based risk evaluation.
- Achieved measurable improvements including 20% better delivery stability and 95% on-time sprint completion.
Scrum Master(Sr. Con)
NIIT LTD
Gurugram
11.2021 - 10.2023
- Managed Scrum execution for a 9-member Agile team delivering equity trading and regulated financial systems.
- Conducted requirement refinement sessions involving Business, Compliance, QA, and Infrastructure teams.
- Ensured 100% audit compliance via structured documentation, sprint artifacts, and traceability using Jira & Confluence.
- Performed functional, regression, UI & UAT testing ensuring zero critical production defects.
- Maintained RAID logs supporting regulatory releases.
- Improved team performance through estimation accuracy, dependency planning, and process improvements-leading to a 20% sprint stability increase.
- Client: AXIS Bank
QA Analyst(Sr. BDM)
MICROLINE INDIA
Pune
10.2019 - 03.2020
- Designed and executed manual test cases, validated workflows, and supported defect resolution.
QA Analyst
JUSTDIAL
Pune
06.2018 - 09.2019
- Performed functional, UI, and regression testing, prepared reports, and supported UAT execution.
QA Analyst
INDUSIND BANK
Pune
09.2017 - 04.2018
- Executed end-to-end manual testing, logged defects, and ensured high-quality releases.
QA Analyst
AMERICAN EXPRESS(Intelnet Global Service)
Pune
06.2013 - 08.2017
- Conducted manual testing, logged defects, and prepared daily and weekly test reports.
Education
MBA - Information Technology
Bharti Vidyapeeth University
Pune05-2013
Skills
- Scrum
- Agile Methodology
- Sprint Planning & Execution
- Backlog Refinement
- User Story Writing
- Jira
- Confluence
- Azure DevOps
- Functional Testing
- Regression Testing
- UAT Execution
- Test Case Design
- Defect Lifecycle Management
- Release Coordination
- Cross-Team Collaboration
- Compliance & Audit Management
Certification
- Certified ScrumMaster (CSM), Scrum Alliance
- SAFe 6.0 Agilist, Scaled Agile Inc.
- Kanban Practitioner, HelloSM
Accomplishments
- Improved team velocity by 25%, and release speed by 20%.
- Achieved a 95% PI objective success rate across multiple increments.
Projects
Credit Card Fraud Detection, Delivered fraud detection modules to reduce operational risks.
MediFin360 Healthcare Platform, Managed testing for billing, claims, and insurance workflows.
Student Onboarding Platform, Led Scrum ceremonies and improved workflow efficiency.
Personal Information
Title: Scrum Master | Agile Coach | Certified ScrumMaster (CSM) | SAFe 6.0 Agilist
Timeline
Scrum Master
TECHPRO COMSOFT PVT LTD
11.2023 - Current
Scrum Master(Sr. Con)
NIIT LTD
11.2021 - 10.2023
QA Analyst(Sr. BDM)
MICROLINE INDIA
10.2019 - 03.2020
QA Analyst
JUSTDIAL
06.2018 - 09.2019
QA Analyst
INDUSIND BANK
09.2017 - 04.2018
QA Analyst
AMERICAN EXPRESS(Intelnet Global Service)
06.2013 - 08.2017
MBA - Information Technology
Bharti Vidyapeeth University