SWETA SHAW

• Input data accurately into company databases, ensuring integrity of information.
• Conduct routine data verification to identify and rectify discrepancies.
• Assist in streamlining data entry processes for improved efficiency.
• Collaborate with team members to enhance documentation practices.

• Demonstrated respect and friendliness while assisting team members.
• Supported daily operational tasks, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Developed and maintained courteous and effective working relationships.

• Delivered services to customer locations within specific timeframes.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holiday shifts.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.

• Successfully managed front desk operations and customer service for a fast-paced hotel. Ensured a placement and efficient customer experience. Responsible for providing exceptional customer service to guests including answering questions talking reservations and processing payments. Greeted customers, checked them (in/out) of their rooms and provided information on local attractions and amenities
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.

• WORK HISTORY Greeting patient and responding to telephone and in-person requests. Collecting and posting payments, balancing daily. Assisted customers through phone calls and emails, ensuring high-quality service. Conducted guest service activities Maintained company policies and procedures, ensuring consistent guest experiences.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.

• Greeted customers at front desk to create welcoming environment

Assisted in daily operations to ensure seamless guest experiences and service excellence.

Collaborated with team members to maintain high standards of cleanliness and organization throughout the hotel.

Supported front desk staff by managing reservations and providing accurate information to guests.