Swetalina Mohapatra

[Project : Mckesson - COO Portal]

[Salesforce Features : LWC, Experience Cloud (Customer Community), APEX, Sharing Sets]

• Provide leadership and technical guidance to team of 2 developers and 1 tester, ensuring alignment with project goals and best practices.
• Generated technical design document and execution document as part of deliverables for clients.
• Developed Lightning web components, APEX controllers and Sharing set to enhance system functionality.
• Handled deployment and releases through GitHub for version control and maintained high standards of code quality.

[Project : Mckesson - HMA]

[Salesforce Features : Data Model,Security Implementation,Lightning web component, Aura, Sales Cloud,Service Cloud, Apex, Trigger, Integration etc]

Here we have implemented the entire Sales and Enrollment Process for Sales Team and Service Process for multiple teams across Mckesson.This implementation included understanding of the business process, implementing the data model, security model for multiple personas for selling services for the Pharmacies and PBMs and helping them in renewal process,etc.It provides capabilities like Case Management, Knowledge, SLAs, Escalations and migrate their business process to Salesforce Platform.

• Developed and customized Salesforce Applications to meet specific business requirements, focusing on user satisfaction.
• Guided team of 4 developers on Solutioning of JIRA Stories & provided technical aspect of existing implementation and its impact.
• Provided ongoing support, troubleshooting, and enhancement of existing Salesforce applications.
• Actively involved in supporting team during deployment activities, ensuring seamless transitions and conducting through code analysis to maintain high standard of code quality and adherence to best practices.
• Handled deployment and releases through GitHub for version control and maintained high standards of code quality.

[Project : McKesson - Oncology]

[Salesforce Features : Data Model,Security Implementation,Lightning web component, Aura, Sales Cloud,Service Cloud, Apex, Trigger, Integration etc]

Here we have implemented the Service Process for Oncology team across McKesson.This implementation included understanding of the existing business process and implementing them in Salesforce .It provides capabilities like Case Management, Account & Contact Management along with Referral Management. Overall migrate their business process to Salesforce Platform.

• Developed and customized Salesforce Applications to meet specific business requirements, focusing on user satisfaction.
• Provided ongoing support, troubleshooting, and enhancement of existing Salesforce applications.
• Actively involved in supporting team during deployment activities, ensuring seamless transitions and conducting through code analysis to maintain high standard of code quality and adherence to best practices.
• Handled deployment and releases through GitHub for version control and maintained high standards of code quality.

[Project : Alliance Bernstein]

[Salesforce Features : Salesforce Configuration,Automation, LWC, Apex classes, Custom Metadata types, Flows, Trigger etc.]

Alliance Bernstein is a global asset management firm providing investment management and research services worldwide to institutional, high-net-worth and retail investors. This Project is used to store all their Financial information (like Banking, Corporate and Market & Research) data into a single CRM to showcase all data at one place. So that AB's users can access all client data in a single platform.

• Worked on LWC component which helps to search client data into CRM and display them on UI in a visually appealing manner.
• Created Apex Classes controllers ], Test Classes to handle logic.
• Implemented Batch Classes to handle bulk data operations.
• Solve production bugs identified by QA.
• Understanding the business requirements.
• Knowledge of Force.com Apex classes,Test classes,Apex Triggers, Lightning Components,SOQL&SOSL.

[Project : Bank of Queensland , St. Andrews]

[Salesforce Features : Salesforce Configuration, LWC, Apex classes, Custom Metadata types, Flows, Trigger etc.]

Bank of Queensland (BOQ) is one of Australia's leading regional banks. We're also among the few still not owned by one of the big banks. Bank of Queensland Limited specializing in asset, cash flow and structured finance solutions.This Project was mostly for capturing data of BOQ's customers so that the teams in BOQ can have unified access to customer data before suggesting plans and services.

• Help users to use the Salesforce application efficiently by introducing them to new features with every release to make their job easier.
• Research on new salesforce features which could help the business by implementing this in our Org.
• User Management,Security,Object creation,Fields-Formula and roll up summary,Validation rules,Customize the standard salesforce UI using Lightning App Builder,Process automation tools,Creating lightning email templates.
• Resaerching on new features and going through release