Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Pankaj Rajak

Pankaj Rajak

Bangalore

Summary

Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Subject Matter Expert

Bayer Crop Science Ltd.
Bangalore
12.2021 - Current
  • Coordinated and executed end-to-end operations for processing interline brand purchase order invoices, ensuring timely vendor payments while meeting quality standards and Service Level Agreements.
  • Leading a project for daily inflow for query, tracking and allocating snow tickets, pending tickets, aged tickets, Escalation received, and vendors' call to resolve their queries.
  • Addressing a spectrum of issues such as PR and PO management in SAP and Smart buy/Ariba/SAP, editing of PO, blocking, unblocking, line item creating, invoice payment.
  • Resolving the service-Now tickets according to requirements on any issues related to wrong payment details, re-billing, invoice errors, and payment delays.
  • Proactive follow-up on Billing and Invoice Discrepancies, processing AP Suspense items to process for payment.
  • Addressed credit hold issues by facilitating effective communication with clients and vendors, leading discussions to clarify concerns, and identify solutions.
  • Conducted daily process reviews to identify areas for improvement and increased efficiency.
  • Collected bank details, vendor classifications, and legal endorsements for vendor registration
  • Conducted quality checks on processed invoices to ensure accuracy and compliance.
  • Provided subject matter expertise and guidance to cross-functional teams in the development of new products.

Senior Associate

Capgemini
Bangalore
07.2018 - 12.2021
  • Prepared goods receipt and invoice receipt (GR-IR) documentation, and generated MRBR reports in SAP ERP.
  • Creating a shopping cart, PR to PO, creating a purchase order, and modifying the PO in SAP software.
  • Identify the duplicate records for the Vendor Master Maintenance, invoice receipt, verification, and processing accurately.
  • Tracking the SLA report for PR and the shopping cart.
  • Provided direction and guidance to junior associates on complex tasks.

Process Associate

Accenture
Bangalore
10.2015 - 11.2017
  • Validating the shopping cart in SRM for P2P.
  • Doing three ways of invoice checking.
  • Conducted daily process reviews to identify areas for improvement and increased efficiency.
  • Resolved customer service inquiries within established time frames while maintaining a high level of quality assurance.

Associate

Hewlett packard (HP)
Bangalore
12.2012 - 04.2015
  • Publishing a daily productivity dashboard and daily metrics.
  • Releasing and rejecting the claim.
  • Preparing the start-of-day volume report.
  • Built relationships with customers by providing friendly customer service.
  • Verified and identified duplicate payments to ensure accuracy and prevent redundancy in the payment process.

Education

BBA -

AMC City College
Bangalore
07-2012

Skills

  • SAP/Oracle/Snow Tickets
  • Global Procurement
  • Smart buy Ariba
  • Invoice Processing/Payment
  • Purchasing Order Processing
  • Purchase Order Creation
  • Leading team
  • Creative solutions
  • Supplier Relationship Management
  • Reporting Writing Skills
  • Problem-solving abilities
  • Attention to detail

Accomplishments

  • Received Rising Star award.
  • Customer championship award.
  • Top performer award.

Certification

  • Certified in Dynamic shared ownership.
  • GBS Academy - Building Outstanding Partners.
  • GBS Certificate for Cyber Excellence

Languages

English
First Language
Hindi
Beginner (A1)
A1

Timeline

Subject Matter Expert

Bayer Crop Science Ltd.
12.2021 - Current

Senior Associate

Capgemini
07.2018 - 12.2021

Process Associate

Accenture
10.2015 - 11.2017

Associate

Hewlett packard (HP)
12.2012 - 04.2015

BBA -

AMC City College

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Pankaj Rajak