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Associate Principal Engineer

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Dedicated HR and Learning & Development professional with 5+ years of experience designing and delivering training programs, managing onboarding processes, and administering employee benefits. Proven ability to support organizational growth through employee engagement, performance coaching, and cross-functional collaboration. Skilled in communication, conflict resolution, and KPI tracking, with hands-on experience in both training and HR operations.

 Dynamic bilingual customer service professional with a proven track record at First Source, excelling in complaint tracking and problem-solving. Adept at fostering relationships with diverse customers, leveraging strong communication skills to enhance satisfaction. Recognized for swift resolution of issues and effective documentation in both English and Spanish, ensuring seamless service delivery.  Dynamic Bilingual Customer Service Representative with 3 years of experience handling incoming calls, resolving customer issues, inputting orders, and processing shipments. Native English speaker and fluent in Spanish. Dedicated to maintaining highest customer satisfaction while processing large volumes of calls in busy offices. 

Dedicated Senior Customer Service Associate with 10 years of experience in providing superb customer service. Expert in establishing rapport by listening to customers and understanding specific needs. Manage consistent one-call resolution to offer prompt and streamlined service.

Dynamic Frontend Developer with over three years of experience in crafting production-grade web applications using React.js, JavaScript, and TypeScript. Expertise in responsive UI development, reusable component architecture, REST API integration, and frontend performance optimization. Proven track record in designing intuitive dashboards, admin panels, and data-driven interfaces that significantly enhance user experience. Recognized for delivering stable and maintainable features within Agile environments while consistently meeting project deadlines and exceeding client expectations.

Highly skilled Flutter Developer with 5 years of experience in building robust mobile applications. Proven track record in enhancing app performance and leading development teams. Expert in Flutter, Dart, and mobile app development, aiming to leverage expertise to drive innovation in a dynamic development team. Adept at creating user-centric applications with a focus on seamless user experience and performance optimization.

Professional Process Lead with 10.5 Years of experience in various FI Modules in SAP, equipped with excellent communication skills who consistently maintains and achieves customer goals. Results-oriented Accountant, seeking an opportunity to prove skills and education, contributing to meet employers' objectives. Adapt at staying motivational and positive in high-demand situations for many hours.

Results-driven IT professional with 18 years of progressive experience spanning software quality assurance, project management, and agile delivery. Adept at leading cross-functional teams, driving enterprise-level defect analysis, and implementing robust QA strategies that align with business objectives. Proven expertise in automation framework design, process improvement, and stakeholder reporting, with a strong track record of delivering high-quality solutions across diverse industries.
As a seasoned Project Manager and QA leader, I excel in balancing technical depth with strategic oversight—ensuring projects meet scope, schedule, and quality benchmarks. Skilled in Agile and Scrum methodologies, I foster collaboration, transparency, and continuous improvement, enabling teams to adapt quickly to evolving business needs. Recognized for mentoring and training talent, I bring resilience, clarity, and empathy to leadership, inspiring teams to achieve excellence.


  To work in a challenging environment and to prove my skills and there by enhance my knowledge.
  Denial management.
  Claim status checking in website.
  Denial taking actions.
  To analyze the denials and call insurance for status of the claims.
  EOB analysis and work on rejection.
  Re-submission of denials and identify the cause of rejections.
  Ensure targeted collections are met.
  Solve Health Care claims.


Dynamic Senior Medical Billing and Accounts Receivable Specialist with over all 4 years of experience at claims processing and billing dispute resolution denial claims. Proven ability to manage large volumes of accounts while enhancing cash flow and reducing aged accounts. Committed to delivering exceptional service and fostering strong payer relationships.

Aim to be associated with progressive organisation which offers an excellent atmosphere to prove myself by utilising all technical knowledge into practice and profit myself with experience and knowledge

Swetha V

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AR Caller

AR Caller

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BSc - Information Technology

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