Jayaprakash Vadivelan
Chennai
Summary
Dynamic professional with extensive experience in accounts receivable management at Prochant India Pvt-ltd. Proven ability to enhance collection efforts through meticulous payment processing and effective communication. Skilled in building relationships and resolving disputes, ensuring compliance with fair debt collection practices while maintaining a strong focus on results.
Experienced AR Caller with strong background in healthcare billing and collections. Possess sound understanding of revenue cycle management, claim adjudication, and denial management. Focused on improving cash flow by reducing days in accounts receivable. Proven ability to maintain patient confidentiality while providing high-quality customer service.
Overview
6
6
years of professional experience
Work History
Senior AR Caller
Legacy Med Private Ltd
CHENNAI
11.2024 - Current
- Kept abreast of industry trends related to debt collection practices and legal requirements governing the same.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Monitored overdue accounts using automated information systems.
- Prepared detailed reports of customer account information for management review.
- Collaborated with other departments when necessary to resolve issues related to delinquent accounts.
- Built strong relationships with customers through effective communication, problem solving, and follow up actions.
Senior Client Partner
Access Healthcare
CHENNAI
08.2024 - 10.2024
- Liaised between clients and internal teams regarding technical issues or product enhancements.
- Coached, developed and motivated team to achieve revenue goals.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
Senior AR Caller
AGS Health
CHENNAI
09.2023 - 08.2024
- Prepared appeal letters on behalf of clients when necessary to resolve disputes with insurers.
- Explained reasons behind application denials and recommended further action.
- Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
- Coordinated communication between providers, patients, payers, and other departments as needed.
- Reviewed authorization requests for accuracy and completeness.
AR Caller
Prochant India Pvt-ltd
CHENNAI
09.2019 - 11.2023
- Researched customer payment histories to identify trends or patterns that could lead to improved collection efforts.
- Wrote appeal letters to insurance companies for denial of claims.
- Followed all federal, state, and local laws related to collections practices.
- Processed payments from customers in a timely manner according to established procedures.
Education
10th & 12 Th -
Annai Velankanni Matriculation Hr. Sec School
Chennai05-2015
Skills
- Payment processing
- Team collaboration
- Attention to detail
- Time management
- Multitasking capacity
- Insurance company communication
- Prioritization skills
- Data entry proficiency
- Insurance verification
- Accounts receivable management
- Billing procedures
- Active listening
- Interpersonal skills
- Payment posting
- Fair debt collections practices
Languages
Tamil
First Language
English
Advanced (C1)
C1
Hindi
Beginner (A1)
A1
Timeline
Senior AR Caller
Legacy Med Private Ltd
11.2024 - Current
Senior Client Partner
Access Healthcare
08.2024 - 10.2024
Senior AR Caller
AGS Health
09.2023 - 08.2024
AR Caller
Prochant India Pvt-ltd
09.2019 - 11.2023
10th & 12 Th -
Annai Velankanni Matriculation Hr. Sec School