SWETHA YELLANKI

• Experience working on different instances of ServiceNow.
• Hands on experience in creating Users, roles and User Groups.
• Proficient in creating and working on Business Rules, Script Includes, Client Scripts, UI Policies, Events, Notifications and Surveys.
• Having Extensive knowledge on SSO, LDAP and active directory Integrations.
• Experience in working with the workflows using ServiceNow workflow editor to automate processes within the ServiceNow environment.
• Extensive experience in integrating ServiceNow with external systems and tools using SOAP and REST services.
• Developed custom applications and modules in ServiceNow to support business requirements.
• Expertise with web based development languages (JavaScript, HTML, CSS).
• Experienced in all phases of application lifecycle including Requirement analysis, Design, Development, Testing, Production Support.
• Experience in Waterfall, Scrum Agile Methodologies.

• Experience in IT Development in Microsoft Web Technologies (ASP .NET Web forms, SQL Server, C#, VB and JavaScript)
• Worked on UI development using HTML/JavaScript
• Supporting the application at L3 level for Production and non - Production issues that are being logged in ITSM
• Involved in minor enhancements of the application, which improved the application performance
• Involved in continuous analysis of the application to provide Service Improvement Plans
• Created a console application in order to enable live Data Integration in between the source and Destination PLM Tools using C#.Net.

Web Accessibility Expert

• Have been performing accessibility audits and generating audit reports
• Experienced in performing accessibility testing and ensuring web applications are compliant with WCAG 2.0 and WCAG 2.1 Level A and Level AA standards
• Experience and knowledge on HTML, CSS, ARIA
• Prepared detailed reports with findings and appropriate recommendations
• Experienced using different manual and automated testing tools and screen readers for accessibility testing: NVDA, Axe Dev Tools, CCA, JAWS, TalkBack.