Swosti Dipan Pal
Assistant Manager
Bhubaneswar
Summary
Results-driven Sales and Operations professional with over 8 years of experience in team management, customer service, revenue growth, digital marketing and process optimization. Holds an MBA in Operations and possesses a proven track record of strong leadership skills dedicated to driving business success through strategic initiatives.Committed to delivering exceptional results and fostering lasting client relationships.
Overview
8
8
years of professional experience
2
2
Certifications
3
3
Language
Work History
Assistant Manager
Godrej & Boyce Mfg. Co. Ltd
2024.12 - Current
- Updating product specifications, prices, and managing authorization/product approvals for partners.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Strong Microsoft Excel and email skills, communication capabilities.
- Regularly visits to Distributors & Dealers to offer exclusive benefits.
- Finding new B2B clients, cultivating relationships with them, and driving sales to achieve revenue goals.
- Developing and implementing effective strategies to achieve sales and business objectives.
- Using data to understand market trends, measure performance, and derive insights.
- Handling multi-stakeholder negotiations
- Build and maintain relationships with key decision-makers
- Manage social media accounts for B2B audiences
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Carry out email marketing campaigns
- Coordinate webinars and virtual events
- Track and analyze digital marketing metrics
- Increased monthly revenue by 10% by implementing a new B2B/B2C sales strategy.
Area Sales Manager
Ajanta LLP Orpat Group
2022.10 - 2024.11
- Develop and implement sales strategies to meet and exceed targets of Secondary sales of channel partners as well as primary sales for the distributors.
- Lead, coach, and mentor a team of 10 sales professionals of Distributors
- Identify new market opportunities and plan for market expansion.
- Monitoring of company market share for categories handled and taking action on focus areas for share enhancement.
- Provide regular sales reports to State Head.
- Regularly visits to Distributors as well as Dealers for sales performance, stocks levels and customer feedback.
- Prepare market insights (competitor activity, consumer trends)
- Responsible to maintain key relation with around 4 distributors and 450 retailers for making primary sales & secondary sales of around 5cr for the assigned territory.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
Business Development Manager
Methodex Systems Pvt Ltd
2020.06 - 2022.06
- Develops new business opportunities to qualified leads by providing sales and marketing information, and follow up information as requested.
- Extensive technical and product knowledge fund management offerings.
- Contribute to the development of the institutional sales strategy and implement - achieving sales targets within the -
- Conduct in person product demonstration, negotiations and close sales deals.
- Travel to approx 18 Districts locations of Odisha to meet potential clients
- Maintain relationships with key clients and customers
- Monitor the performance of marketing content using analytics tools.
- Generated new business with marketing initiatives and strategic plans.
Territory Sales Incharge
Usha International Ltd
2018.06 - 2020.04
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
MBA -
Jaipur National University
2021-01
Bachelor of Commerce -
VMS University
2001.04 -
12th CBSE - Science
Prabhujee English Medium School
2001.04 -
Skills
Customer Relationship Management
Inventory Management
Salesforce
Sap SD
Daily Operations Handling
MS Excel & Power Point
Digital Marketing
Canva
Social Media Marketing
Meta Ads
Google Ads
Adobe Lightroom
Logo Design
Problem Solving
Market Research & Competitor Analysis
Communication Skills
Operations management
Customer service
Customer relations
Problem-solving
Certification
Sap sd
Timeline
Assistant Manager
Godrej & Boyce Mfg. Co. Ltd
2024.12 - Current
Area Sales Manager
Ajanta LLP Orpat Group
2022.10 - 2024.11
Business Development Manager
Methodex Systems Pvt Ltd
2020.06 - 2022.06
Territory Sales Incharge
Usha International Ltd
2018.06 - 2020.04
Bachelor of Commerce -
VMS University
2001.04 -
12th CBSE - Science
Prabhujee English Medium School
2001.04 -
MBA -
Jaipur National University
Personal Details
- Date of Birth : 05/01/1997
- Gender : Male