Summary
Overview
Work History
Education
Skills
Websites
Hobbies and Interests
Personal Information
Timeline
Generic
SYADA MAIMOONA SABERI

SYADA MAIMOONA SABERI

Dubai

Summary

DRIVING REVENUE GROWTH AND QUALITY STANDARDS TO NEW HEIGHTS

Overview

13
13
years of professional experience

Work History

Clinic Manager

Kaya clinics
Dubai
06.2025 - Current
  • Developed sales strategies to enhance patient engagement and clinic growth.
  • Trained staff on effective communication techniques for improved client interactions.
  • Collaborated with healthcare providers to align services with patient needs.
  • Managed customer relationships to ensure satisfaction and loyalty retention.
  • Oversaw sales team performance, providing coaching and support as needed.
  • Implemented training programs for new sales staff on clinic services and policies.
  • Managed daily operations of sales department, including supervision of staff members.
  • Established relationships with key clients, while maintaining existing customer base.
  • Performed sales consultations and educated clients on products and services.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Managed daily clinic operations, ensuring efficient workflow and optimal patient care.
  • Supervised staff scheduling, aligning resources with clinic demand and service needs.
  • Implemented patient management systems, enhancing appointment scheduling and follow-up processes.
  • Conducted staff training sessions, fostering teamwork and improving service delivery standards.
  • Coordinated inventory management, maintaining adequate supplies for clinical services and procedures.
  • Facilitated communication between medical staff and patients, addressing inquiries and concerns effectively.
  • Oversaw financial processes, managing budgets and expenses to support clinic sustainability.
  • Resolved customer complaints in a timely manner by following up on issues and taking corrective action when necessary.

Area Cluster Head

VLCC Limited
Hyderabad
10.2024 - 06.2025
  • Led daily clinic operations and team alignment
  • Conducted morning reviews to identify underperformance
  • Set strategic priorities for the day
  • Facilitated daily huddles with Centre Heads for performance review and goal alignment
  • Managed clinic closures and prepared performance reports
  • Coordinated next-day planning for continuous operations
  • Analyzed sales, operational KPIs, and customer trends to identify gaps
  • Planned targeted interventions to improve performance
  • Managed talent acquisition: interviews, vacancy tracking, and escalations
  • Mentored team members via coaching, development goals, and recognition
  • Conducted field visits for mentorship on sales and SOP adherence
  • Monitored key sales initiatives: packages, product launches, campaigns
  • Assessed KPI effectiveness; recommended daily strategic adjustments
  • Handled customer complaints personally; captured insights for improvement
  • Ensured SOP adherence during clinic consultations and field activities

Area Manager

Sasha Luxe Clinics
Hyderabad
06.2023 - 10.2024
  • Company Overview: Sasha Luxe was originally a skin clinic specializing in skincare services. To expand its offerings, the clinic launched a comprehensive, all-in-one facility by introducing a new wing dedicated to dental services and venturing into body treatments. This strategic expansion transformed the brand from a single clinic into a luxury healthcare provider with four clinics within just one year, achieving a revenue of 7 crore.
  • Sasha Luxe was originally a skin clinic specializing in skincare services. To expand its offerings, the clinic launched a comprehensive, all-in-one facility by introducing a new wing dedicated to dental services and venturing into body treatments. This strategic expansion transformed the brand from a single clinic into a luxury healthcare provider with four clinics within just one year, achieving a revenue of 7 crore.

Clinic Manager

Oliva Clinics
Hyderabad
10.2018 - 06.2023
  • Generated 5.6 crore in revenue over a 5-year tenure with the company.
  • Consistently received the Best Revenue Generation Award.
  • Managed and maintained a top-quality clinic recognized for excellence.
  • Achieved zero customer complaints, ensuring exceptional service and customer satisfaction.

Co-Branch Manager

Vibes Health care LTD
Hyderabad
12.2012 - 01.2018
  • Established a benchmark for achieving excellence in clinics during my tenure across multiple locations including Karkhana, Madhapur, Banjara Hills, and Gachibowli.
  • I have not only consistently met and exceeded targets but also transformed dissatisfied and irritated customers into happy, loyal clients through dedicated service and personalized care.

Education

Certificate Program - Healthcare Management

ISB
Hyderabad, India
09.2025

Master of Science - Master in Dietician And Nutrition

Indira Gandhi Open University
Hyderabad
09-2025

MBA - Human Resources Management

Mahtama Gandhi Vidyapeeth University
Varnasi

Skills

  • Healthcare management
  • Nutritional counseling
  • Employee training
  • Customer relationship management
  • Performance analysis
  • Sales strategy development

Websites

Hobbies and Interests

  • Music
  • Cooking
  • Sports
  • Reading

Personal Information

  • Gender: Female
  • Nationality: Indian
  • Driving License: Yes
  • Place of Birth: Hyderabad

Timeline

Clinic Manager

Kaya clinics
06.2025 - Current

Area Cluster Head

VLCC Limited
10.2024 - 06.2025

Area Manager

Sasha Luxe Clinics
06.2023 - 10.2024

Clinic Manager

Oliva Clinics
10.2018 - 06.2023

Co-Branch Manager

Vibes Health care LTD
12.2012 - 01.2018

Certificate Program - Healthcare Management

ISB

Master of Science - Master in Dietician And Nutrition

Indira Gandhi Open University

MBA - Human Resources Management

Mahtama Gandhi Vidyapeeth University

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SYADA MAIMOONA SABERI