Syed Abdullah
Hyderabad
Summary
Results-driven AWS Cloud Support Engineer at Amazon Web Services with expertise in Linux System Administration and cloud optimization. Proven track record in enhancing system performance and achieving significant cost savings through strategic resource management. Adept at troubleshooting and providing technical guidance, ensuring high availability and security across diverse cloud environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
AWS Cloud Support Engineer
Amazon web services
Hyderabad
04.2024 - Current
- Managed the development and implementation of infrastructure automation solutions using AWS technologies such as EC2, S3, ECS, EKS, Lambda.
- Configured backup plans for data stored in Amazon S3 buckets by scheduling regular backups and establishing retention periods.
- Provided technical guidance for system development and troubleshooting.
- Led AWS cost-optimization initiatives, identifying savings opportunities and implementing cost-control measures.
- Recorded systems information and documented design specifications and installation instructions.
- Performed analysis of existing cloud environment and developed strategies for migrating workloads to AWS Cloud.
- Optimized AWS resource usage and costs through detailed analysis and application of best practices.
- Ensured compliance with security policies through periodic audits and reviews of all resources hosted on Amazon Web Services platform.
- Selected appropriate AWS service based on compute, data or security requirements.
- Verified stability, security and scalability of system architecture.
- Created IAM policies for users and groups with proper access control levels according to organizational security requirements.
- Provided technical support to customers regarding their queries about deploying applications on Amazon Web Services.
- Monitored application performance metrics in order to identify potential areas of improvement within the cloud environment.
- Documented AWS architecture and operational procedures, ensuring clear understanding and compliance.
- Managed and monitored AWS environments using CloudWatch, ensuring high availability and performance.
- Configured monitoring tools such as CloudWatch Logs, Metrics and Alarms for tracking resource utilization across various cloud deployments.
- Migrated on-premises applications and data to AWS, ensuring minimal downtime and data integrity.
- Provided technical guidance and support for AWS-related issues to internal teams and external clients.
- Configured and managed Virtual Private Cloud (VPC) environments to isolate and secure cloud resources.
- Configured AWS Identity and Access Management (IAM) roles and policies for secure access control.
- Optimized storage costs by configuring lifecycle rules for objects stored in S3 buckets according to their usage patterns.
- Collaborated with architects and engineers to design networks, systems and storage environments that reflected business needs, security specifications, and service level requirements.
- Achieved cost-savings by developing functional solutions to problems.
Sr. System Analyst ( Infrastructure Services)
DXC Technologies india Pvt. Ltd.
Bangalore
04.2022 - 03.2024
- Configuration of LVM and increasing decreasing of physical volumes, volume groups and logical volumes whenever needed
- Troubleshooting system performance like CPU, Memory, Network Devices, I/O Wait’s
- Working experience on shell scripting
- Configuring ACLs (Access Control Lists) for users
- Responsible for adding, creating new users, groups and setup home directories and appropriate access restrictions to software and directories & files using access modes
- General networking maintenance and troubleshooting
- File system management of creating, modifying, deleting and changes the file system attributes
- Working with the file system problems like file system full, file system corruption & troubleshooting
- Creation and deletion of partition and file swap space
- Configuration of Physical volumes and volume groups extended the logical volumes for file system growth needs using logical volume manager commands
- Configuration of different RAID levels RAID0, RAID1 and RAID5
- User and Group Administration of Creating, Modifying and Deleting users and groups and providing the security on user accounts and groups
- Configuring permissions and special permissions using Chmod, setuid, setgid, Sticky bit and ACLs (Access Control Lists) for files, directories and users
- Scheduling tasks using Cron and at jobs
- Package Management whenever needed using Rpm & Yum
- Providing the administration remote system by SSH, SCP, RSYNC
- Supports process issues like Memory utilization full, Cup utilization full
Linux Administrator
TECHBEEZ Software Technologies India Pvt. Ltd.
Bangalore
08.2020 - 03.2022
- Working on Incident & Change Management issues in Linux (Priority 1, 2, 3)
- Working on Service requests based on the requirements from various teams
- Having experience in managing around 4000+ Linux Servers
- Responsible for adding, creating new users, groups and setup home directories and appropriate access restrictions to software and directories & files using access modes
- Managing & Resolving disk space issues using Logical Volume management
- Creating daily health check reports of servers, storages
- Worked on one of the Monitoring tools called Netcool, and creating Incidents based on the events trigged on the Event management tool
- Performing basic troubleshooting related to UNIX administration
- Engaging the incidents to Various teams based on the type of the alert
Education
Master of Business Administration -
Adikavi Nannayya University
Rajahmundry01.2020
Bachelor of Business Administration -
SunRise University
Rajasthan01.2017
Intermediate - Maths,Physics, Chemistry
Parousia Sarvothama Junior College
Andhra Pradesh01.2014
Secondary School Certificate -
Prathibha Public School
Andhra Pradesh01.2012
Skills
- Linux System Administration
- Creating and Managing the Filesystems
- Update Management
- Scheduling jobs using Crontab
- User and Group Management
- Access Control Lists (ACLs)
- Logical Volume Manager (LVM)
- System Performance Troubleshooting
- RAID Configuration
- Backup & Restoration
- Package Management with RPM and YUM
- RHEL
- Ubuntu
- CentOS
- Windows Server
- Shell Scripting
- Service NOW
- AT&T One
- Netcool
- Kibana
Ticketing Tools
- Service NOW
- AT & T One ticketing tool
Monitoring Tools
- Netcool
- Kibana
Preferred Locations
Any location
Personal Information
Date of Birth: 05/27/96
Languages
- English
- Telugu
- Hindi
Scripting
Shell Scripting
Operating Systems
- RHEL6.x
- RHEL7.x
- RHEL8.x
- UBUNTU
- CentOS
- Windows 2012
- Windows 2016
Certification
- Solution architect associate
Languages
English
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Timeline
AWS Cloud Support Engineer
Amazon web services
04.2024 - Current
Sr. System Analyst ( Infrastructure Services)
DXC Technologies india Pvt. Ltd.
04.2022 - 03.2024
Linux Administrator
TECHBEEZ Software Technologies India Pvt. Ltd.
08.2020 - 03.2022
Master of Business Administration -
Adikavi Nannayya University
Bachelor of Business Administration -
SunRise University
Intermediate - Maths,Physics, Chemistry
Parousia Sarvothama Junior College
Secondary School Certificate -
Prathibha Public School
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