SYED AFZAL AHMED
PRAYAGRAJ
Summary
Dynamic professional with a proven track record at AXIS BANK, where I developed a customer loyalty program that doubled retention rates. Skilled in Microsoft Office and effective communication, I excel in fostering client relationships and enhancing team productivity through mentorship. Committed to delivering exceptional customer service and driving sales growth.
Overview
9
9
years of professional experience
Work History
DEPUTY MANAGER
AXIS BANK
PRAYAGRAJ
06.2019 - Current
- Developed and implemented a customer loyalty program that increased customer retention by 100%
- Coached and mentored junior staff to improve performance, resulting in increase in productivity
- Monitor and update branch performance metrics
- Ensure compliance with banking regulations and procedures
- Develop and maintain relationships with customers
- Monitor and analyze customer accounts, transactions, and sale
SALES CONSULTANT
VOLKSWAGEN
PRAYAGRAJ
03.2016 - 06.2019
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Ensured customer satisfaction by providing follow-up support after purchases.
- Maintained accurate records of all sales activities in the CRM system.
Education
BACHELOR OF COMMERCE -
ALLAHABAD UNIVERSITY
PRAYAGRAG02.2016
INTERMEDIATE -
BISHOP GEORGE SCHOOL & COLLEGE
PRAYAGRAJ03.2012
Skills
- Fast learner
- Effective time management
- Microsoft Office
- Customer service
- Communication
Languages
- English
- Hindi
Languages
English
First Language
Timeline
DEPUTY MANAGER
AXIS BANK
06.2019 - Current
SALES CONSULTANT
VOLKSWAGEN
03.2016 - 06.2019
BACHELOR OF COMMERCE -
ALLAHABAD UNIVERSITY
INTERMEDIATE -
BISHOP GEORGE SCHOOL & COLLEGE
Similar Profiles
Lakshay SharmaLakshay Sharma
Deputy Manager at Axis Bank (On Payroll Of Axis Bank)Deputy Manager at Axis Bank (On Payroll Of Axis Bank)
Rahul VyasRahul Vyas
Relationship Officer at AXIS SECURITIES (AXIS BANK)Relationship Officer at AXIS SECURITIES (AXIS BANK)
Bipul PatelBipul Patel
Quality Analyst at Axis Securities Ltd, Axis Bank LtdQuality Analyst at Axis Securities Ltd, Axis Bank Ltd